Hospitality Management Degree Apprenticeship
Marriott International
London (SE1 7PB)
Closes in 13 days (Friday 15 August 2025 at 11:59pm)
Posted on 1 August 2025
Contents
Summary
An opportunity to complete a fully funded Degree Apprenticeship across 3 years with Marriott International. Complete a BA (Hons) Degree in Applied Hospitality Management and a Chartered Manager Apprenticeship, whilst gaining practical operational experience in luxury hotels in the hospitality industry.
- Wage
-
£25,397 a year
- Training course
- Chartered manager (degree) (level 6)
- Hours
-
40 hours a week. Made up of 32 hours hotel operational work plus 8 hours per week on a study day (every Tuesday). Monday-Sunday. Weekend and evening shifts. 36 months practical experience, plus 6 months for End Point Assessment.
40 hours a week
- Start date
-
Saturday 1 November 2025
- Duration
-
3 years
- Positions available
-
12
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Step into the world of hospitality with Marriott International—where your career can take you anywhere. This fully funded Degree Apprenticeship combines real-world experience in our London hotels with a BA (Hons) in Applied Hospitality Management.
- Following 2 successful years of running the programme at JW Marriott Grosvenor House, we are now expanding the Degree Apprenticeship across our London hotels.
- You’ll rotate through departments like Front Office, Housekeeping, Food & Beverage, and Guest Services—depending on the hotel—building confidence, people skills, and operational know-how.
- In your final year, you’ll specialise in an area that excites you, developing leadership skills for a future in hotel management.
- We’re looking for people who are passionate about service, love working with others, and are excited by the fast-paced, people-first world of hospitality.
- Whether your goal is to become a General Manager or grow through new challenges, Marriott offers global mobility, award-winning training, and learning at every level.
- Be inspired. Be empowered. Be you.
Where you'll work
Various Marriott Hotels Across London
Exact Location Confirmed During Recruitment Process
London
SE1 7PB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
UNIVERSITY OF GLOUCESTERSHIRE
Training course
Chartered manager (degree) (level 6)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Support the development of organisational strategies and plans. Develop and deliver operational plans; being able to set targets and KPIs, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence. Produce reports that clearly present information and data, using a range of interpretation and analytical processes. Gain wide support to deliver successful outcomes
- Plan, organise and manage resources in order to achieve organisational goals. Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required. Proactively identify risk and create plans for their mitigation. Able to initiate, lead and drive change within the organisation, identifying barriers/challenges and how to overcome them. Ability to use widely recognised project management tools
- Managing budgets, controlling expenditure and production of financial reports
- Use of customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships. Creative approaches to developing solutions to meet customer need
- Able to identify service/organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others
- Communicate clearly, effectively and regularly using oral, written and digital channels and platforms. Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate. Manage and chair meetings and clearly present actions and outcomes. Ability to apply influencing and persuading skills, to the dynamics and politics of personal interactions
- Able to articulate organisational purpose and values. Support the creation of an inclusive, high performance work culture. Enable others to achieve by developing and supporting them through coaching and mentoring
- Able to build teams, empower and motivate others to improve performance or achieve outcomes. Able to delegate to others, provide clear guidance and monitor progress. Ability to set goals and accountabilities
- Able to build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels. Able to contribute within a team environment. Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback. Work collaboratively with internal and external customers and suppliers
- Able to reflect on own performance, identifying and acting on learning and development needs. Ability to understand impact on others. Can manage stress and personal well-being, and confident in knowing core values and drivers
- Able to create personal development plan, and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities
- Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making
Training schedule
36 months practical training period, plus 3-6 months for the End Point Assessment.
Delivery model:
- Work-based training with your employer
- Day release (approximately 1 day a week) in London
- Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
- BA (Hons) Applied Hospitality Management
- Level 6 Chartered Manager (Degree) Apprenticeship
Requirements
Essential qualifications
GCSE in:
- English Language (grade Grade Grade 9 - 4 (A*- C ))
- Maths (grade Grade Grade 9 - 4 (A*- C ))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Creative
- Initiative
- Adaptability
- Passion for hospitality
- Willingness to learn
- Can-do attitude
Other requirements
This is a Degree Apprenticeship in a hospitality business, so will involve shift work including weekends, bank holidays and evenings. There is also the opportunity to earn service charge and other incentives on top of the salary stated above. We anticipate interviews will be held in early to mid-September, with an anticipated start date of no later than the end of November.
About this employer
Marriott International is the world’s largest hospitality company, with over 9,400 properties across 139 countries. Our London hotels offer a work experience like no other—where you’ll be part of a global community, supported by a culture of belonging, and empowered to grow. We believe in putting people first, and that starts with our associates. Whether you're welcoming guests or leading a team, you’ll be inspired to Be curious. Be empowered. Be you. Join us in shaping the future of hospitality.
Company benefits
Free meals on duty. Free uniform dry cleaning. Access to learning & development programmes. Discounted stays in Marriott Hotels. Enhanced holiday entitlement with length of service. Regular performance reviews. Enrolment in Pension.
After this apprenticeship
Opportunity for a junior management role at a Marriott hotel in the UK, subject to availability.
Ask a question
The contact for this apprenticeship is:
UNIVERSITY OF GLOUCESTERSHIRE
The reference code for this apprenticeship is VAC1000334745.
Apply now
Closes in 13 days (Friday 15 August 2025 at 11:59pm)
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