Business Admin Apprentice

ASTLEY SIGNS LIMITED

Gateshead (NE11 0BP)

Closes in 18 days (Wednesday 20 August 2025 at 11:59pm)

Posted on 30 July 2025

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Summary

Proactive and motivated Administrative Apprentice to provide vital support to both our New Business Account Management teams. This is a hands-on, varied role that includes daily and weekly administrative tasks crucial to the smooth running and success of projects.

Wage

£14,722.50 a year

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Training course
Business administrator (level 3)
Hours
Monday- Friday 8.30am- 5.00pm

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assist in updating internal project and client trackers
  • Open new enquiries, save electronic documents and correspondence
  • Upload and download technical drawings from various portals
  • Maintain and update project milestones and deadlines in the ERP system as directed
  • Support the team with general administrative tasks as required
  • Log planning applications with the relevant local authorities
  • Update client trackers with application submission and determination dates
  • Process electronic payments for planning applications and save receipts accordingly
  • File and manage planning-related correspondence in client records

Where you'll work

Redforrest House Unit 3-4
Queens Court North, Earlsway
Gateshead
NE11 0BP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ZENITH PEOPLE LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • You will be studying a Level 3 Business Administrator apprenticeship standard over an 18-month period
  • This is a fully work-based programme- You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider

Requirements

Essential qualifications

GCSE or equivalent in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Administrative skills
  • Attention to detail
  • Communication skills
  • IT skills
  • Number skills
  • Organisation skills
  • Problem solving skills
  • Team working

Other requirements

Free fruit on a Monday Life assurance, access to staff discount scheme 25 days holiday plus 8 bank holidays (5 days to be retained for the Christmas shutdown) Access to healthcare scheme Health and wellbeing initiatives throughout the year Stakeholder pension scheme PPE provided

About this employer

Astley has amassed a wealth of expertise in creating branded environments, supporting clients such as Sainsbury's, The Co-operative, JET and Hilton Hotels with a variety of essential signage solutions. From multi-location rollout programmes across the UK and Europe, to highly bespoke single site installations, Astley has built up a reputation of providing the very best consultancy and expert client support in the industry. In 2016, Astley acquired the award-winning signage company Sign of the Times, an ideal brand to team up with as they offered a unique creative production service that complimented the current portfolio of services. Rebranded to Astley in June 2020, the Kettering site now joins the other 3 Astley sites in the UK, offering full national coverage to support a variety of sectors including retail, leisure, hospitality, finance, automotive, and creative.

After this apprenticeship

  • Potential full-time position upon completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

ZENITH PEOPLE LIMITED

The reference code for this apprenticeship is VAC1000334573.

Apply now

Closes in 18 days (Wednesday 20 August 2025 at 11:59pm)

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