Apprentice Freight Forwarder

PROTECTIVE SPORTSWEAR LTD

WALSALL (WS9 0NF)

Closes on Monday 15 September 2025

Posted on 30 July 2025


Summary

As part of our continued growth, we are offering an exciting apprenticeship opportunity in our Operations Team where you will gain experience managing global shipping logistics. The role will give you the opportunity to learn international freight forwarding customs regulations & supply chain management while working closely in our Operations Team.

Training course
International freight forwarding specialist (level 3)
Hours
Monday - Friday, 8.30am - 5.00pm

37 hours 30 minutes a week

Start date

Tuesday 16 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assist with coordinating international shipments to multiple global markets
  • Learn to manage documentation, including customs declarations, invoices, and packing lists
  • Track shipments and handle any potential delays or issues that may arise during transit
  • Work with customs agents, freight carriers, and suppliers to ensure smooth delivery processes
  • Help maintain accurate records of shipments and deliveries for internal tracking and reporting
  • Learn about international trade regulations, tariffs, and customs procedures
  • Contribute to ongoing improvements in shipping processes to enhance efficiency and reduce costs
  • Work with apprentice coach for external and on-the job lessons

Where you'll work

UNIT 10
BIRCH LANE
ALDRIDGE
WALSALL
WS9 0NF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SR APPRENTICESHIPS LIMITED

Training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.
  • Air. Use and adapt terminology appropriate to the air freight industry.
  • Air. Select and use documentation appropriate to the air freight industry.
  • Ocean. Use and adapt terminology appropriate to the ocean freight industry.
  • Ocean. Select and use documentation appropriate to the ocean freight industry.
  • Road. Use and adapt terminology appropriate to the road freight industry.
  • Road. Select and use documentation appropriate to the road freight industry.
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.

Training schedule

  • International Freight Forwarding Specialist Level 3 Apprenticeship Standard
  • All training will take place at the employers location

More training information

Learning session will be delivered remotely by the Skills Coach, with self directed study tasks completed in between the sessions

Requirements

Essential qualifications

GCSE in:

  • English (grade C/4 or above)
  • Maths (grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental

About this employer

Company Overview We are a leading brand in the protective sports industry, specialising in high-quality sports mouthguards. We have recently been awarded the prestigious King's Award for Enterprise in the category of International Trade and have recently made the FEBE Growth 100 2024 edition as the 16th fastest growing founder-led company in the UK. Summary As part of our continued growth, we are looking to offer an exciting apprenticeship opportunity in our Operations Team, where you will gain hands-on experience in managing global shipping logistics. This apprenticeship will give you the opportunity to learn the ins and outs of international freight forwarding, customs regulations, and supply chain management, while working closely within our Operations Team.

Company benefits

• Casual dress • Company pension • Employee discount • On-site parking

After this apprenticeship

  • Long term career opportunities

Ask a question

The contact for this apprenticeship is:

SR APPRENTICESHIPS LIMITED

Andrea Swales

andrea.swales@sr-apprenticeships.co.uk

The reference code for this apprenticeship is VAC1000334544.

Apply now

Closes on Monday 15 September 2025

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