Office Administration Assistant Apprentice

THP Law

Macclesfield (SK11 6LB)

Closes in 12 days (Thursday 14 August 2025 at 11:59pm)

Posted on 31 July 2025

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Summary

THP Law are looking for an Office Admin Apprentice to join their dynamic team. This is an ideal role for someone who is starting their career in administration, carrying an eagerness to learn and grow within the company. You will play a key role in ensuring the office is running smoothly and efficiently with training provided.

Wage

£14,000 a year

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Training course
Business administrator (level 3)
Hours
Monday to Friday 9am to 5pm

35 hours a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Managing Front of Desk area; greeting clients, answering outbound calls, receiving and distributing messages, arranging client and solicitor appointments
  • Managing company correspondence; incoming e-mails, letter communications and memos
  • Supporting bookkeeping; such as filing, data entry and maintaining accurate financial records
  • Managing general administrative duties; including scheduling, calendar management and meeting organisation
  • Maintain confidentiality and handle sensitive information with discretion

Where you'll work

35 Church Street
Macclesfield
SK11 6LB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE TRAFFORD AND STOCKPORT COLLEGE GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Apprentices will be working towards the Level 3 Business Administrator Standard
  • Apprentices will be supported via an agreed training plan Training will be discussed at enrolment and will include input from the employer, training provider an apprentice
  • The apprentice will receive monthly workplace or virtual visits with a dedicated assessor
  • The assessor will set individualised learning tasks as part of the apprentice’s workplace training that will incorporate their daily role and duties
  • There is no set mandatory qualification within this Standard, however all training will be delivered to allow students to stretch to the highest grade at EPA (distinction). 8 weekly reviews will monitor progress by all parties
  • Apprentices completing this standard, will gain 15-months of practical training and the remaining 3 months will be dedicated to End Point Assessment preparation

The EPA consists of:

  • Knowledge test
  • Portfolio based interview
  • Project presentation  

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C or above)
  • Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Number skills
  • Team working
  • Initiative
  • Collaboration Skills
  • Client Focused Attitude
  • Good time management
  • Punctual and reliable
  • Willing to learn

Other requirements

Carry an eagerness to learn and start a career in administration. Understand and possess a basic knowledge of Microsoft Office. Great communication skills in both written and spoken English. The ability to multitask and prioritise effectively in a fast-paced environment. Good personality to fit in with the team and with a professional approach.

About this employer

Located in the heart of Macclesfield, Stockport and Bollington, Cheshire THP law are a family firm of solicitors. We are a full service law firm with a lengthy history, established in 1939 THP Law specialises in Conveyancing, Lasting Powers of Attorney, Litigation, Probate and Wills providing its clients with a friendly and efficient service. We are a dog friendly office, so please be aware there will be friendly dogs in the office.

http://www.thehowepractice.co.uk (opens in new tab)

After this apprenticeship

Possibility of a permanent position upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

THE TRAFFORD AND STOCKPORT COLLEGE GROUP

apprenticeships@tscg.ac.uk

01618867461

The reference code for this apprenticeship is VAC1000334540.

Apply now

Closes in 12 days (Thursday 14 August 2025 at 11:59pm)

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