Human Resource (HR) Services Administrator Apprentice

ROC TECHNOLOGIES LIMITED

Thatcham (RG19 6AD)

Closes in 30 days (Thursday 28 August 2025 at 11:59pm)

Posted on 28 July 2025

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Summary

We are seeking a proactive, eager, professional and highly organised apprentice to join our friendly HR /People team. You will be given excellent training and mentoring to enable you to support a broad range of operational, HR, and facilities functions - supporting the employee lifecycle from start to end and have a hands-on role in facilities.

• Wage:

  £20,000 a year

  Check minimum wage rates (opens in new tab)

  There may be some flexibility on the salary during the apprenticeship.

• Training course: Business administrator (level 3)
• Hours: Monday to Friday, 9.00am - 5.30pm

  37 hours 30 minutes a week

• Start date:

  Monday 1 September 2025

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will be given full training and support in order to take on the following responsiblites during the course of your apprenticeship:

• Create and maintain HR documentation including offer letters, employment contracts, and reference requests
• Support probation management tracking and ensure timely reviews and documentation
• Manage reporting for employee time off and sickness absence
• Conduct job description audits and assist in ensuring consistency and compliance
• Maintain accurate and organised HR files
• Coordinate clearance processes for new joiners and leavers
• Manage the HR inbox, triaging and responding to internal and external queries
• Conduct onboarding calls and provide administrative support for new starter integration
• Manage badge creation and access control systems
• Administer salary sacrifice schemes and update relevant documentation
• Act as appointed Fire Warden and First Aider (training provided if needed)
• Oversee day-to-day building management, ensuring a safe, clean, and efficient work environment, and order stock as required
• Coordinate all building safety checks, such as generator testing, fire alarm testing, fire evacuations, water testing, and deal with the relevant contractors accordingly
• Monitor office tidiness, manage dishwashers, and oversee general upkeep
• Handle front-desk tasks including greeting visitors, answering the door, and managing deliveries
• Conduct office tours for visitors, new starters, and contractors
• Support office events and in-office days including organising business lunches and meeting refreshments
• Manage vehicle fleet administration including car orders, approvals, parking fines, fuel card ordering, fleet portal updating, MOT information and other fleet admin tasks
• Manage company credit card and track and log all expenditure
• Work with cleaning company to make sure building is cleaned to an acceptable standard as well as other facilities contractors, such as the plant company and hygiene company
• Adhere to relevant Health and Safety legislation, supported by H&S Manager and Facilities Manager
• Allocating and keeping track of locker use

Where you'll work

1 Lindenmuth Way
Greenham Business Park
Greenham
Thatcham
RG19 6AD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WEST BERKSHIRE TRAINING CONSORTIUM

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• The Business Administrator Standard Level 3 is delivered through group training at WBTC, one day a month and a 1-1 training and review meeting with your WBTC Training Consultant
• Workplace training will be delivered by ROC throughout your programme

Requirements

Essential qualifications

GCSE in:

• English (grade 4 or C)
• Maths (grade 4 or C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills
• Team working
• Initiative
• Confidentiality

Other requirements

The apprentice must be able to travel to Greenham Business Park RG19 6AD and hold a valid UK driving license.

About this employer

Organisations face constant new challenges—evolving security threats, complex infrastructure needs, and the pressure to keep pace with innovation. It’s not easy to keep up, never mind prepare for the future. That’s where Roc can help. We don’t just provide IT solutions—we empower your people and organisation to thrive through brilliant technology. Our approach combines top-tier security, innovative thinking and a commitment to embracing emerging technologies that help you make the most from your IT investment. From safeguarding your data to building resilient infrastructure, we’re here to help you succeed. Contact us today to find out more about how we can help you.

https://www.roctechnologies.com/ (opens in new tab)

Company benefits

https://www.roctechnologies.com/careers/why-join-roc/ Please note, the apprentice role will be based in ROC offices 5 days a week.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

• ROC encourage and support the team to further develop their skills and qualifications

Ask a question

The contact for this apprenticeship is:

WEST BERKSHIRE TRAINING CONSORTIUM

Rachel Eaves

rachel@wbtc-uk.com

07922 426414

The reference code for this apprenticeship is VAC1000334143.

Apply now

Closes in 30 days (Thursday 28 August 2025 at 11:59pm)

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