Apprentice Business Administrator

Nigel Smith Plumbing

NORTH HYKEHAM (LN6 3FE)

Closes in 25 days (Thursday 28 August 2025 at 11:59pm)

Posted on 31 July 2025

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Summary

Are you looking to work for a long-standing reputable company, whilst gaining invaluable work experience along with a qualification? We pride ourselves in providing an enjoyable working environment with minimal staff turnover.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Bonus on performance.

Training course
Business administrator (level 3)
Hours
Monday- Friday 9:00am- 5:00pm (1 hour lunch)

37 hours 30 minutes a week

Start date

Monday 8 September 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties will include, but will not be limited to:

  • Improve and manage the company system used for monitoring and organising essential H&S training
  • Registering boilers onto Gas Safe system
  • General admin duties
  • Answer phone calls/emails
  • Manage the marketing of the company
  • Holiday cover, supporting the admin team

Where you'll work

JUBILEE PLACE
LINDUM BUSINESS PARK
STATION ROAD
NORTH HYKEHAM
LN6 3FE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LINCOLN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • The Apprentice will work towards their Apprenticeship Standard in Business Administrator Level 3
  • The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course
  • This is a prominently work-based programme with College attendance required once a month. This will fall within your contracted working hours

More training information

Course outline:
https://skillsengland.education.gov.uk/apprenticeship-standards/st0070-v1-0

Requirements

Essential qualifications

GCSE in:

English and Maths (grade A*/9 – B/6)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience

About this employer

Founded in 1991, we pride ourselves on being a well-established, family-run, reputable business. We are a plumbing and mechanical company that offers all aspects of plumbing: Maintenance work for the public, Full bathroom installs including tiling, Plumbing, heating and renewables to housing developers, Mechanical packages for commercial projects

https://nsmithplumbing.co.uk/ (opens in new tab)

After this apprenticeship

  • Upon successful completion, you could progress into roles such as Administrator, Contracts Manager, Buyer, Designer, or Estimator

Ask a question

The contact for this apprenticeship is:

LINCOLN COLLEGE

Kateryna Shevchenko

apprenticeships@lincolncollege.ac.uk

The reference code for this apprenticeship is VAC1000334048.

Apply now

Closes in 25 days (Thursday 28 August 2025 at 11:59pm)

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