Business Administration Apprentice

MANAGED PRINT SOLUTIONS

High Wycombe (HP13 6EH)

Closes in 12 days (Friday 8 August 2025)

Posted on 24 July 2025


Summary

We are seeking an organised and detail-oriented Administrative Assistant to join our team. The ideal candidate will be responsible for providing comprehensive administrative support to ensure the efficient operation of the office.

Training course
Business administrator (level 3)
Hours
30 hours per week. Exact shifts to be confirmed.

30 hours a week

Start date

Friday 15 August 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • To support the Operations Manager in daily office operations, including scheduling appointments.
  • You will also assist with project work when required, to include improving processes and operations within the business.
  • Perform data entry tasks accurately and efficiently, ensuring all records are up to date.
  • Handle incoming calls with professionalism, demonstrating excellent phone etiquette.
  • Maintain filing systems, both electronic and paper-based, ensuring easy retrieval of information.
  • Support financial operations by managing incoming invoices.
  • Collaborate with team members to facilitate smooth communication and workflow within the office.
  • Provide clerical support as needed, including typing documents and managing correspondence.

What your apprenticeship includes:

  • A mixture of face to face and skype/phone catch ups every 4 - 6 weeks.
  • A mixture of on and off the job training, including workshops and webinars.
  • Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer.
  • Feedback sessions to discuss progress.
  • Obtain Functional Skills in English and Maths (if you don’t already have GCSE or equivalents).
  • 30 hours paid work every week.

At Managed Print Solutions you will be working towards a Business Administrator Level 3 Apprenticeship standard over the course of 15 months.

Where you'll work

83 Gordon Road
High Wycombe
HP13 6EH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LIFETIME TRAINING GROUP LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Team working

About this employer

With over 20 years of experience in the print industry, MPS UK is a leading supplier of commercial printers, photocopiers leasing, and managed print solutions for businesses. We pride ourselves on delivering not only the highest quality technology, but also an exceptional standard of service — always putting our clients first.

https://www.mps-uk.co.uk/ (opens in new tab)

After this apprenticeship

The business is in it's growth phase and therefore we would anticipate there being opportunities to gain further skills or move department over time.

Ask a question

The contact for this apprenticeship is:

LIFETIME TRAINING GROUP LIMITED

The reference code for this apprenticeship is VAC1000333486.

Apply now

Closes in 12 days (Friday 8 August 2025)

Sign in with your GOV.UK One Login to apply.

After signing in, you’ll apply for this apprenticeship on the company's website.