Faculty Office Management Degree Apprentice

Abingdon & Witney College

Oxfordshire (OX14 1GG)

Closes in 19 days (Thursday 7 August 2025 at 11:59pm)

Posted on 18 July 2025

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Summary

To contribute to the work of the faculty by completing tasks to a consistently high standard. Faculty Administrators will normally work on a set of related activities on a single campus but may at times of peak demand, or when colleagues are absent, be asked to extend their normal range of duties or cover for an absent colleague.

Wage

£25,458 a year

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Training course
Chartered manager (degree) (level 6)
Hours
Monday - Thursday - 8:30zm - 5pm Friday - 8:30am - 4:30pm

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

3 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are seeking to appoint a highly motivated, well organised, professional administrator with excellent communication, literacy, numeracy, and IT skills to support Study Programmes at Abingdon & Witney College.

Interviews will be on the 14th August 2025

Study Programmes is made up of the 16-18 English and maths curriculum and Futures. Futures is for 16-18 learners and includes our cross-college core tutorial programme, T Level and transition programme design and implementation, work experience and industry placements.

Study Programmes contribute towards the overall experience for 16-18 learners and supports students as they prepare to progress to their next steps which may be another college course, University and/or relevant employment. The work of Study Programmes is extremely rich and varied, and you must have a flexible approach to work whilst maintaining the ability to prioritise and meet challenging deadlines. The successful applicant will be able to thrive in a very busy environment and provide a high level of administrative support, including diary and email management, organising trips and events, helping to co-ordinate interviews and open days, placing orders, communicating with stakeholders such as parents, students, and employers.

You will be trained to carry out the following duties:

  • Managing financial processes on behalf of the Faculty on a day to day basis.
  • Managing student trips/residential processes.
  • Managing and prioritising Head of Faculty email inbox.
  • Managing Faculty Management diaries. Organise appointments and diary.
  • Managing Faculty events, social media accounts and co-ordinate Faculty O365site.
  • Provide secretarial and administrative support to the Head of Faculty, sometimes of a confidential nature, as necessary.
  • Co-ordinating Faculty Learner Voice.
  • Co-ordinating Faculty disciplinary processes.
  • Co-ordinating interview days relating to vacancies in the Faculty.
  • To complete tasks following agreed procedures, to a high standard, and to meet deadlines.
  • To prioritise work according to the guidance of the Head and Supervisors working in the area.
  • To demonstrate a customer focussed approach at all times.
  • Liaise and manage work with other Senior Managers within the business.
  • Categorising mail and telephone calls and other communication. The college reserves the right to amend the job description to reflect changes in the duties of the post, commensurate with the grade of the post.

Where you'll work

Wootton Road
Abingdon
Oxfordshire
OX14 1GG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ABINGDON AND WITNEY COLLEGE

Training course

Chartered manager (degree) (level 6)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Support the development of organisational strategies and plans. Develop and deliver operational plans; being able to set targets and KPIs, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence.   Produce reports that clearly present information and data, using a range of interpretation and analytical processes.  Gain wide support to deliver successful outcomes
  • Plan, organise and manage resources in order to achieve organisational goals.  Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required.  Proactively identify risk and create plans for their mitigation. Able to initiate, lead and drive change within the organisation, identifying barriers/challenges and how to overcome them. Ability to use widely recognised project management tools
  • Managing budgets, controlling expenditure and production of financial reports
  • Use of customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships.  Creative approaches to developing solutions to meet customer need
  • Able to identify service/organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others
  • Communicate clearly, effectively and regularly using oral, written and digital channels and platforms.  Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate.  Manage and chair meetings and clearly present actions and outcomes. Ability to apply influencing and persuading skills, to the dynamics and politics of personal interactions
  • Able to articulate organisational purpose and values.  Support the creation of an inclusive, high performance work culture. Enable others to achieve by developing and supporting them through coaching and mentoring
  • Able to build teams, empower and motivate others to improve performance or achieve outcomes.  Able to delegate to others, provide clear guidance and monitor progress. Ability to set goals and accountabilities
  • Able to build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels.  Able to contribute within a team environment.  Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback.  Work collaboratively with internal and external customers and suppliers
  • Able to reflect on own performance, identifying and acting on learning and development needs. Ability to understand impact on others.  Can manage stress and personal well-being, and confident in knowing core values and drivers
  • Able to create personal development plan, and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities
  • Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making

Training schedule

This degree-level apprenticeship will earn you a BA Hons Degree in Business and Management Practice with Oxford Brookes and Abingdon & Witney College.

Apprentices will learn how to supervise or manage teams of people, including effective communication and decision-making skills, information technology skills, and techniques for leading and inspiring team members. Apprentices will develop leadership skills, including self-management, coaching and mentoring, relationship building, and negotiation and influencing skills. 


The delivery model of the apprenticeship will be; work-based training, term time day release for three years and off the job training will account for at least 20% of an apprentice’s time at work.


The course content is:


Year 1 modules:

  • Introduction to Marketing
  • Digital Information for Business
  • Managing Business Operations
  • Internal and External Customer Communications
  • Business and Management Concepts
  • Personal Development
  • Accounting for Business

Year 2 modules:

  • Managing Work Performance
  • Business Project
  • Business and Finance
  • Human Resource Management in Practice
  • Project Management
  • Strategic Management
  • Developing Managing Capabilities

Year 3 modules:

  • Managing Quality and Risk
  • Work Based Project
  • Leading and Managing Change
  • Developing Self and Others
  • Strategic Futures, Insight and Design


Year 4:

Development of portfolio, including 360 degree feedback.

Apprenticeship standard

Chartered manager degree apprenticeship

Requirements

Essential qualifications

Other in:

Level 3 qualification (grade or equivalent standard)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Number skills
  • Analytical skills
  • Team working

Other requirements

Successful applicants may be required to travel between campuses and provide administrative support where necessary. Abingdon & Witney College offer excellent benefits to our employees including generous pension and holiday schemes (with potential Christmas closure days), continued professional development, flexible working opportunities.

About this employer

Abingdon and Witney College is one of the major providers of further education in Oxfordshire. We have an excellent reputation for high quality courses, with student retention and achievement above national norms. Abingdon and Witney College is within the top 10% of colleges nationally and currently number one in the country for 16-18 year old apprenticeship timely success.

https://www.abingdon-witney.ac.uk/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

This role may become permanent for the right candidate, with lots of potential for future career
progression, personal development opportunities and further training.

Ask a question

The contact for this apprenticeship is:

ABINGDON AND WITNEY COLLEGE

apprenticeships@abingdon-witney.ac.uk

01235 216216

The reference code for this apprenticeship is VAC1000332637.

Apply now

Closes in 19 days (Thursday 7 August 2025 at 11:59pm)

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