Pret A Manger - Team Member Apprentice - School Leaver Programme
Pret A Manger Finsbury Square
Unit 2 1 Finsbury Square (EC2A 1AE)
Closes on Wednesday 24 September 2025
Posted on 18 July 2025
Contents
Summary
Do you have a passion for the hospitality industry? Are you looking to work for a company where you can learn and earn money at the same time? Pret A Manger are recruiting for a new Apprentice Team Member to join their exciting team as part of their School Leaver Programme!
- Wage
-
£15,938 a year
- Training course
- Food and beverage team member (level 2)
- Hours
-
25 hours per week. Working on a rota basis Monday-Friday including bank holidays. Earliest 06:00 and latest 18:00.
25 hours a week
- Start date
-
Wednesday 1 October 2025
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Have you just finished school or college and are looking for the opportunity to kickstart your hospitality career? Pret A Manger are on the lookout for an enthusiastic new apprentice to join them as part of their School Leaver Programme!
Please note, while interviews will be taking place from July onwards, the expected start date will not be until October.
At Pret A Manger you will be working towards a Food and Beverage Team Member Level 2 Apprenticeship over the course of 15 months.
A Pret Team Member or Team Member Star works as part of a team in a Pret shop in the kitchen, front of house and delivery. They follow the 3 core Pret behaviours in all aspects of their work: Passion, Team Working and Clear Talking. They are responsible for creating an efficient & welcoming environment, engaging and "wowing" our customers and producing great quality Pret food. Key focuses for the role are team work, the 6 key points of service and production, cleanliness and productivity.
Key Responsibilities:
- To always follow the 6 key points of Service
- To serve customers efficiently, politely, and quickly in an engaging manner
- To take the time to respond to customers needs and to deliver an outstanding service
- To always wear clean and immaculate uniform on shift
- To ensure products are presented in bags or trays according to Pret standards
Delicious food & drink
- To create delicious food according to Pret standards in an efficient, safe environment
- To ensure stock is rotated and used according to standards
- To attend induction to Pret Course & pass the Pret food hygiene test
- To adhere to financial standards on tills
What your apprenticeship includes:
- A blend of virtual and in person meetings with your Learning Coach every 4-6 weeks
- A hands on, practical approach to learning to ensure you are able to achieve your goals
- On the job and off the job training
- Functional skills in Maths and English (if you haven't already achieved your GCSEs)
Benefits:
- Gain a nationally recognised qualification all while getting paid for it
- Opportunity to learn directly from industry professionals to enhance your career
- Up to 30% discount across high street retail stores as part of the apprenticeship
- 24/7 access to health and wellbeing support from an external counsellor
Where you'll work
Unit 2 1 Finsbury Square
EC2A 1AE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LIFETIME TRAINING GROUP LIMITED
Training course
Food and beverage team member (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
Training schedule
Hospitality Team Member Apprenticeship - Food and Beverage Service Level 2, including Functional Skills in Maths and English.
Requirements
Desirable qualifications
Other in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Team Working
- Organisation Skills
Other requirements
The vacancy close date is a guide, if a successful candidate is found the vacancy will be closed early.
About this employer
Since opening our first shop in 1986, Pret's mission has been simple. To serve freshly made food and good organic coffee, whilst also trying to do the right thing. That's why our food is handmade in our shop kitchens throughout the day and anything we don't sell, goes to charity. That's also why our coffee is 100% organic (and always will be) and our Coffee Fund is supporting the next generation of farmers. It's (partly) what we think makes Pret special.
After this apprenticeship
Ongoing Support and development!
Ask a question
The contact for this apprenticeship is:
LIFETIME TRAINING GROUP LIMITED
The reference code for this apprenticeship is VAC1000332580.
Apply now
Closes on Wednesday 24 September 2025
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