Business Apprenticeship
R G WILBREY (CONSULTANTS) LIMITED
WOLVERHAMPTON (WV3 0PT)
Closes in 6 days (Friday 8 August 2025 at 11:59pm)
Posted on 18 July 2025
Contents
Summary
As a Training Apprentice you will be providing a focal point for clients and staff and will be required to assist the Training Manager and Lead Training Co-ordinator by providing administrative support to the department and administering and co-ordinating health and safety training requests from existing and new clients within a team environment.
- Wage
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£14,526.20 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Hours to be agreed with employer.
37 hours a week
- Start date
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Friday 15 August 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will assist the department in ensuring that the training is organised to meet the client’s needs, that records are accurately maintained and that trainers have the resources to deliver the training in an efficient and productive manner.
Your administrative duties include (but not limited to):
- Arranging meetings, events, appointments and refreshments when required for training department
- Manage and co-ordinate a single diary for all training related activities within the department
- Book training courses ensuring that venues, welfare arrangements and facilities are suitable for the individual and the activity to be undertaken
- Answer email and telephone enquiries from existing clients and new clients
- Maintain and update platforms such as the training database and provide written confirmation of training arrangements and training registers
- Produce course material including test papers and maintain stock control of these and externally provided course material to ensure that the trainers are provided with their training materials in a timely manner
- Produce in house or liaise with awarding bodies to provide the correct certification for attendance or successful conclusion of a course after obtaining confirmation from accounts that the certificate may be despatched
- Advertise both current and future training course dates and availability
- Greet clients in a friendly and approachable manner.
- Ensure that when reception duties are covered at the start of a course or at break times
- Assist with any reasonable request made of you by your Line Manager or Director where the Company requires this
- Organise refreshments and room layouts for courses delivered at the RGW Training Centre
In addition to the above specific duties, you may also be asked to:
Organise refreshments and room layouts for meetings other than those for the training department
Where you'll work
ASPEN HOUSE
GREAT BRICKKILN STREET
WOLVERHAMPTON
WV3 0PT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY OF WOLVERHAMPTON COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will take place with City of Wolverhampton College
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
Other requirements
You are expected to dress professionally, be punctual and communicate with your clients and colleagues in a respectful manner. On days where training is taking place at the Head Office you will be expected to wear the uniform (or similar) provided by the Company. You will also be required to take good care of Company property and report any damage promptly after its discovery. All employees are required to maintain effective communication with their manager.
About this employer
Welcome to R G Wilbrey (Consultants) Limited with 60 years experience supporting our clients with health and safety consultancy. Through our expertise and training, we will ensure your organisation exceeds in all aspects of health and safety from compliance to application.
After this apprenticeship
There may be the opportunity of a full time position upon successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
CITY OF WOLVERHAMPTON COLLEGE
Sophie Powell
powellso@wolvcoll.ac.uk
The reference code for this apprenticeship is VAC1000331732.
Apply now
Closes in 6 days (Friday 8 August 2025 at 11:59pm)
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