HR Systems Administrator Apprentice (Level 3)

Summary

This is an excellent opportunity to gain hands-on experience while working in a professional and supportive HR team. We are looking for a motivated, detail-oriented, and proactive individual who has a genuine interest in technology, particularly in managing and updating online platforms or systems, and resolving technical queries.

Wage

£20,000 a year

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Training course

Business administrator (level 3)

Hours

Monday to Friday, 8.45am - 4.30pm (Monday - Thursday) and 8.45 am - 4.15pm (Friday)

36 hours a week

Start date

Wednesday 1 October 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Working closely with the HR Systems Specialist, your tasks will include:

Assisting with the maintenance of the iTrent core system and its multiple portals, ensuring all data and documentation are accurate and available for our users
Acting as the first point of contact for iTrent user queries ie setting up and managing user accounts, security permissions and access rights
Creating and updating employee working patterns
Running key HR reports for line managers (to include headcount, sickness absence)
Assisting with the testing and launch of iTrent’s multiple modules

Where you'll work

Copthall House
Grove Road
Sutton
SM1 1DA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

KINGSTON UNIVERSITY

Your training course

Business administrator (level 3)

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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3
You will need to attend 1 day a month at Kingston College

Requirements

Essential qualifications

GCSE in:

english (grade c)
Mathematics (grade c)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Initiative
Non judgemental
Patience

About this company

Orchard Hill College and Academy Trust (OHC&AT) is a family of specialist education providers for over 1500 pupils and students from nursery to further education across 14 academies and 8 college centres in London, Surrey, Sussex and Berkshire. We provide specialist education and learning support, including HR, finance, IT, therapy, and nursing services. Our pupils and students have a wide range of learning abilities and additional needs, including autism, speech and language difficulties, social, emotional, and mental health challenges, profound and multiple disabilities, and complex health needs. At OHC&AT, we foster a rewarding and inspiring work environment where everyone collaborates to achieve the best outcomes for students. To learn more about us, visit the Orchard Hill College & Academy Trust website.

https://www.ohcat.org (opens in new tab)

Company benefits

• 25 days holiday • Cycle to work scheme • Season ticket loan • Home electronics scheme • Discounted gym membership • Comprehensive training & development • Access to counselling advice/support • Local Government Pension Scheme

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

We would hope the candidate would have the opportunity to become a permanent member of staff.

Ask a question

The contact for this apprenticeship is:

ORCHARD HILL COLLEGE ACADEMY TRUST

Jane Meadows

jmeadows@ohcat.org

07584178264

The reference code for this apprenticeship is VAC1000331286.

Apply now

Closes in 22 days (Sunday 3 August 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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