Apprentice administrator

Summary

As a small team, we are looking to welcome an administrative apprentice. The role will involve a variety of duties. If you have great communications skills and want to start your administrative career, please keep reading!

Wage

£15,704 a year

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This is a starting salary. Pay will be reviewed in line with progress reviews in the role.

Training course

Business administrator (level 3)

Hours

Monday to Thursday 07:45 to 16:45 with two paid 15-minute breaks and a 30-minute unpaid lunch break. Friday 07:45 - 13:45 with two 15-minute breaks (paid).

40 hours a week

Start date

Monday 18 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

1. Dealing with emails.
2. Answering the telephone.
3. Communicating with customers and suppliers.
4. Data input.
5. Maintaining Hygiene standards and practices.
6. Liaising with senior staff.
7. Filing documents.
8. Produce collection notes/delivery notes, pallet labels etc.
9. Producing the weekly documentation required by production and packing.
10. Book in deliveries and collections for traceability.
11. Assist colleagues if needed.
12. Undertake Food Hygiene training when necessary.

Where you'll work

MAUNSIDE
GREEN LINE INDUSTRIAL ESTATE
MANSFIELD
NG18 5GU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WEST NOTTINGHAMSHIRE COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.

You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Initiative

Other requirements

As we are food we have to have short clean nails, no polish, no false nails. We cannot have false eyelashes etc or any strong perfumes as this can contaminate the chocolate. We supply hairnets, hats and cover all coats which must be worn at all times when in the packing or production areas, we also have captive footwear which must be left on site (not to be worn outside) we can supply these or you can bring in a new pair of shoes for themselves if you prefer (must be new)

About this company

Chocolate Solutions by C&CP Ltd is a family-run business with a long-established tradition in producing a wide range of high quality chocolate products for retailers and for trade customers in the promotional & leisure industries. C&CP Ltd products are quality assured by the British Retail Consortium with full certification under the BRCGS Global Food Safety Standard 8th Edition. Our large facility is equipped with state-of-the art equipment, and is sited close to major routes from M1 Junction 28.

https://www.chocolate-solutions.com/ (opens in new tab)

After this apprenticeship

This company are looking to offer a permanent position and further training if required to continuously support you in your role.

Ask a question

The contact for this apprenticeship is:

WEST NOTTINGHAMSHIRE COLLEGE

Karen

apprenticeships@wnc.ac.uk

01623 900632

The reference code for this apprenticeship is VAC1000331198.

Apply now

Closes in 27 days (Monday 11 August 2025 at 11:59pm)

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