IT Sales Apprentice (The Venture House Group Limited)

Summary

Firebrand Training have a fantastic new opportunity for 1x Tech Sales Apprentice, who is interested in joining a Hardware & Software reseller. If you're passionate about sales, technology, and eager to kick start your journey, this could be for you!

Wage

£15,000 a year

Check minimum wage rates (opens in new tab)

£15,000 with a bonus/commission scheme

Training course

IT technical salesperson (level 3)

Hours

Monday- Thursday 9:00am- 5:30pm (4:30pm finish Friday)

37 hours 30 minutes a week

Start date

Monday 25 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

We are seeking a motivated and enthusiastic Technical Sales Apprentice to join our growing sales team. This apprenticeship offers a unique opportunity to develop both technical product knowledge and customer-facing sales skills in a dynamic and supportive environment. You’ll work closely with experienced sales professionals, technical teams, and customers to understand their needs and offer tailored solutions. This role is ideal for someone who is passionate about technology and enjoys engaging with people to solve problems and drive business growth.

What you will do in your working day:

Learn and understand the company’s products/services and how they meet customer needs
Assist in identifying and qualifying sales leads
Support the preparation of proposals, quotes, and technical documentation
Communicate with customers via phone, email, and in person to understand requirements
Attend client meetings (with supervision) to support sales activities
Update and manage customer information in CRM systems
Collaborate with technical teams to ensure accurate and feasible solutions are proposed
Stay updated on industry trends, competitor offerings, and new technologies

Where you'll work

First Floor Spa Court
Spa Lane
Harrogate
HG2 7JF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

FIREBRAND TRAINING LIMITED

Your training course

IT technical salesperson (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
Logical and creative thinking skills
The ability to interact effectively and professionally with a range of different types of customer
Ability to think analytically and to solve problems
Ability to work independently and to take responsibility
Ability to work with a range of internal and external people
Ability to communicate effectively in a variety of situations
Ability to operate in a secure manner

Your training plan

Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.

Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.

Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales apprenticeship:

Masterclass 1 - Engaging the Customer
Masterclass 2 - Negotiation Skills
Masterclass 3 – Becoming the next top seller
Microsoft Certified Azure Fundamentals
Microsoft 365 Fundamentals

Key areas covered are:

Communication skills
Customer service
IT Infrastructures
Effective Sales Techniques (Negotiation, Objection Handling & Closing)
Data Security
Problem Solving
Project Management

Requirements

Essential qualifications

GCSE in:

5 GCSE's including English Language and Maths (grade (A*-C/9-4 or equivalent))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Customer care skills
Team working
Motivated
Able to work independently
Interpersonal skills
Time management skills

About this company

EPoS Hardware and Software Reseller across the North of England. We provide our products mainly to hospitality clients, such as Restaurants, Bars, Pubs, and clubs, but also cater to the retail sector. We offer a couple different software packages for our clients, alongside hardware offerings and provide a full bespoke solution to the end user.

After this apprenticeship

You may be offered full-time permanent employment and the chance to progress

Ask a question

The contact for this apprenticeship is:

FIREBRAND TRAINING LIMITED

Jordan Whitworth

JordanWhitworth@bpp.com

01133500333

The reference code for this apprenticeship is VAC1000331036.

Apply now

Closes in 29 days (Monday 11 August 2025 at 11:59pm)

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