Business Administration Apprentice

Summary

We are seeking a motivated individual to join our team as a Business Administration Level 3 Apprentice. This is an excellent opportunity to develop strong administrative and communication skills in a dynamic work environment.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm, with a 30 minute unpaid lunch break.

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Monitoring Emails: Regularly check and manage company email accounts, ensuring all communications are dealt with promptly and professionally.
Actioning Job Bookings: Process incoming job requests efficiently, scheduling them in the company system and ensuring all details are correctly recorded.
Liaising with Clients: Communicate with clients via phone and email to confirm bookings, provide updates, and answer any queries in a friendly and professional manner.
Diary Management: Organise and maintain team diaries, booking appointments and ensuring schedules are kept up to date to avoid conflicts and maximise productivity.
Supporting Road Staff: Act as a point of contact for field-based employees, providing them with the information and support they need to complete their tasks effectively.
Administrative Support: Assist with general office duties such as filing, document preparation, data entry, and maintaining accurate records.

Where you'll work

10 Eagle Brow
Lymm
WA13 0LJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WARRINGTON & VALE ROYAL COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

12 week block of one day a week college attendance at Warrington & Vale Royal College. Work set on OneFile throughout the duaration of the apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Adaptable
Interest in media
Eager to learn
Professional

About this company

We are a dynamic and growing media company specialising in high-quality property photography, videography, and digital marketing services. Working closely with estate agents, property developers, and commercial clients, we create engaging visual content that helps properties stand out in a competitive market. Our comprehensive range of services includes interior and exterior photography, video tours, drone footage, floorplans, Energy Performance Certificates (EPCs), CGI imagery, and virtual staging. With a dedicated team of creatives and support staff, we pride ourselves on delivering fast, professional, and visually striking results tailored to each client’s needs. Our workplace culture is collaborative, innovative, and supportive—offering an exciting environment for individuals looking to build a career in media, business operations, or the property sector.

https://www.lens-media.co.uk (opens in new tab)

After this apprenticeship

A qualification in Level 3 Business Administration.

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