Sales Administrator Apprentice

Summary

We are recruiting for a Sales Administrator Apprentice based at our operational site in Lee Mill. You will learn and develop new skills whilst supporting our Field Sales team. Alongside your role you will be working towards achieving your Level 3 Business Administration qualification.

Wage

£24,000 a year

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Training course

Business administrator (level 3)

Hours

Shift patterns will follow a Monday to Friday schedule, with working hours from 9:00 am to 5:00 pm.

37 hours 30 minutes a week

Start date

Thursday 7 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Report to the depot's Head of Free Trade Sales and work with a dedicated mentor within a small team.

You will be the primary point of contact for sales-related issues and the provision of effective, timely and high-quality support for our sales teams.

You will be working towards achieving your Level 3 Business Administration qualification.

You will handle and resolve a wide range of admin duties, call handling and email management all in an efficient and professional manner whilst ensuring confidentiality.

This will include effective handling of inbound and outbound calls and the provision of solutions to service issues.

Manage monthly price movements and protect the company margin whilst giving the Sales business managers a positive experience.

Full training will be given and you will be supported through the journey.

Where you'll work

Lee Mill Depot
Central Avenue
Ivybridge
Plymouth
PL21 9EW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

TRS TRAINING LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Bidfood Lee Mill, Central Avenue, Lee Mill, Plymouth, PL21 9EW.

Requirements

Essential qualifications

GCSE in:

English (grade C or 4 and above)
Maths (grade C or 4 and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Patience
Can do attitude
Work under pressure

About this company

Bidfood has for more than 20 years been a leading foodservice wholesaler in the UK, who supply fresh, frozen, ambient food, beers, wines, spirits, catering essentials and catering equipment to customers in a wide range of sectors. We are the people working behind the scenes to supply more than 13,000 products to over 45,000 caterers and foodservice businesses around the UK. With a large depot network of 24 sites spanning the country from Worthing on the south coast to Oban in Scotland we provide a truly local presence, both in terms of service, products, employment and community engagement.

https://jobs.bidfood.co.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

The successful completion of this apprenticeship could lead to a permanent position in our structure. This then provides a wide range of further opportunities from telesales to field sales, customer service, warehouse, transport and supervisory and management across the Bidfood UK business.

Ask a question

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