Apprentice Freight Operations Administrator

​​Brooklands International Freight Services Ltd​

Redhill (RH1 5JY)

Closes in 23 days (Friday 1 August 2025 at 11:59pm)

Posted on 8 July 2025

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Summary

Join Cargocare’s Brooklands International Freight Services as an Apprentice in Freight Forwarding! Based close to Gatwick Airport, this is a great chance to kickstart a long-term career with a growing, well-established global company. You’ll learn the ropes, gain hands-on experience, and grow with a team that values your future.

Wage

£18,000 a year

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​​Potential performance bonus, depending on company results​. A further pay increase may be discussed upon progress and key milestones of the Apprenticeship.

Training course
International freight forwarding specialist (level 3)
Hours
Monday - Friday, ​​9.00am - 5.00pm,​ no weekends.

35 hours a week

Start date

Monday 11 August 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Job Location Overview

Brooklands International Freight Services Ltd is part of the Cargocare family and operates as a Freight Forwarding business located in South Nutfield (Opposite Redhill Aerodrome) close to Gatwick Airport. The business hase over 40 years of experience in international shipping and air cargo. A renowned logistics company specialising in freight services by air, land and sea. From humble beginnings, the business has grown from strength to strength and are now recognised as one of the best in the business, having built up a wide-world network of partners based on trust.

Summary

This role itself, located South Nutfield will be a great opportunity to learn skills and knowledge on UK Importation & Exportation procedures.​

The successful candidate, who will be reporting to the department manager, will be responsible for order management, dealing with customer enquiries, export documentation, customs entries, raising of AWB’s / bills of lading and working in close cooperation with our offices while servicing UK customers.

Key Tasks

  • Timely and effective communication with Customers, partners and internal departments via e-mail/telephone.
  • Updating / verifying the Order Management System with customer booking details.
  • Effective monitoring to ensure deliveries are completed within the agreed timelines and keeping the client informed.
  • Ensure that all Collection consignments are conforming to correct information.
  • Pro-active problem solving with customers and colleagues when issues arise.
  • General Day to Day administrative duties including custom clearances.

Where you'll work

Airport House
Kings Mill Lane
Redhill
RH1 5JY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SKILLS OFFICE NETWORK LTD

Your training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.
  • Air. Use and adapt terminology appropriate to the air freight industry.
  • Air. Select and use documentation appropriate to the air freight industry.
  • Ocean. Use and adapt terminology appropriate to the ocean freight industry.
  • Ocean. Select and use documentation appropriate to the ocean freight industry.
  • Road. Use and adapt terminology appropriate to the road freight industry.
  • Road. Select and use documentation appropriate to the road freight industry.
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

  • English Language or Literature (grade 4 (C) above or equivalent)
  • Mathematics (grade 4 (C) above or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Team working

Other requirements

Travel to this specific site is accessible via public transport with a 20/25 minutes walk from the bus stop or train station.

About this company

Brooklands International Freight Services part of the Cargocare family and is a professional freight forwarding company that offers a range of freight forwarding services to commercial customers worldwide. From the base in Surrey, we have links with international trade routes, delivering logistics across air, land and sea.

https://bifs.net/ (opens in new tab)

After this apprenticeship

On completion of the apprenticeship there maybe the opportunity for full time employment with great future career prospects for advancement within the company and industry.

Ask a question

The contact for this apprenticeship is:

SKILLS OFFICE NETWORK LTD

The reference code for this apprenticeship is VAC1000330551.

Apply now

Closes in 23 days (Friday 1 August 2025 at 11:59pm)

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