Maintenance Apprentice
THE HOTEL FOLK LIMITED
Suffolk (IP16 4NH)
Closes in 18 days (Saturday 2 August 2025 at 11:59pm)
Posted on 14 July 2025
Contents
Summary
We are an award-winning hotel chain looking for someone to join our central maintenance team to help maintain our hotels to a high standard.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Property maintenance operative (level 2)
- Hours
-
8am-4.30pm Mon - Sat. 5 days out of 7, with 2 days off
40 hours a week
- Start date
-
Monday 18 August 2025
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The role will involve:
- Communicate at the start of each shift with the maintenance person to discuss work schedule and priorities
- Identify any work that needs to be undertaken and recommend how it could be completed
- Ensure the outside of the building is kept tidy: looking after the plants; the car park boarders; entrances & exits
- Alongside the maintenance person, carry out weekly fire safety and emergency lighting checks
- Record all tests and checks neatly and accurately with signature
- Always work safely in accordance with the health and safety policy and procedures
- Always work so that there is a minimum amount of disruption to guests and other staff
- Know when to call upon expert and professional service providers, in liaison with the maintenance person
- Read and record monthly meter readings
- Carry out repair and replacement work that does not need to be completed by a qualified person
- Training will take place at all Hotels
Where you'll work
Thorpeness Hotel & Golf Club Lakeside Avenue
Thorpeness
Leiston
Suffolk
IP16 4NH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
SUFFOLK NEW COLLEGE
Your training course
Property maintenance operative (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Plan the sequence of work required to carry out routine property maintenance operations.
- Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
- Comply with statutory health and safety regulations and requirements.
- Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
- Comply with key regulatory and legislative requirements, including building regulations.
- Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
- Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
- Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
- Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
- Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
- Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
- Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
- Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
- Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
- Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
- Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
- Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
- Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
- Select and use technical literature and other sources of information and data to address property maintenance problems.
- Record and report information, using digital and written techniques.
- Inspect own work, ensuring it is delivered to the given specifications.
- Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
- Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
- Provide customer feedback whilst maintaining customer service.
- Escalates issues beyond their level of competence and authority.
- Plan the sequence of work required to carry out routine property maintenance operations.
- Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
- Comply with statutory health and safety regulations and requirements.
- Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
- Comply with key regulatory and legislative requirements, including building regulations.
- Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
- Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
- Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
- Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
- Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
- Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
- Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
- Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
- Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
- Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
- Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
- Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
- Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
- Select and use technical literature and other sources of information and data to address property maintenance problems.
- Record and report information, using digital and written techniques.
- Inspect own work, ensuring it is delivered to the given specifications.
- Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
- Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
- Provide customer feedback whilst maintaining customer service.
- Escalates issues beyond their level of competence and authority.
Your training plan
- Property Maintenance Operative Standard
- English and Maths (if required) Level 2
More training information
Trade skills including carpentry, joinery, plumbing, plastering, brick and block work, and associated finishing trades including tiling, painting and decorating.
Requirements
Desirable qualifications
GCSE in:
- or equivalent in English (grade 4/C)
- or equivalent in Maths (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Team working
- Hard working
- Flexible
Other requirements
We have 6 hotels across Suffolk which you may have to work at as part of the role.
About this company
We're a collection of six hotels proudly spanning the stunning county of Suffolk. From coastal gems with breath taking sea views and a historic 15th century coaching inn, to five-star establishments, championship golf course and pampering spa, find a Hotel Folk haven to suit you.
After this apprenticeship
The opportunity to work as a maintenance operative across one of our 6 hotels, or within the maintenance central team who work on hotel and group projects
Ask a question
The contact for this apprenticeship is:
SUFFOLK NEW COLLEGE
Natasha Stead
apprenticeshipapplication@suffolk.ac.uk
01473 382600
The reference code for this apprenticeship is VAC1000330488.
Apply now
Closes in 18 days (Saturday 2 August 2025 at 11:59pm)
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