Business Administration Level 3 Apprenticeship - Education & Training Sector

FAIRWAY TRAINING (HEALTHCARE) LTD

BIRMINGHAM (B72 1RJ)

Closes in 26 days (Sunday 3 August 2025 at 11:59pm)

Posted on 7 July 2025

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Summary

We are seeking a motivated and enthusiastic Apprentice Administrator to join our team. This is an excellent opportunity for someone looking to start their career in administration and gain valuable experience in a friendly and inclusive educational setting.

Wage

£15,500 a year

Check minimum wage rates (opens in new tab)

£15,500 - £17,500 - Wage to be discussed and agreed with the successful applicant

Training course
Business administrator (level 3)
Hours
Monday - Friday, between 9.00am - 5.00pm.

37 hours 30 minutes a week

Start date

Monday 4 August 2025

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assist with daily administrative tasks.
  • Support the team with scheduling meetings and training programmes.
  • Maintain and update our various systems.
  • Handle phone calls and emails, directing them to the appropriate team members.
  • Support the learner enrolment process.
  • Assist in the preparation of reports and presentations.
  • Provide general support to visitors and clients.
  • Participate in team meetings and contribute to ongoing projects.

Where you'll work

FIRST FLOOR
2 DUKE STREET
SUTTON COLDFIELD
BIRMINGHAM
B72 1RJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

JUNIPER TRAINING LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • Business Administrator Level 3 Apprenticeship.
  • 20% off-the-job training.
  • End point assessment.

Requirements

Essential qualifications

GCSE in:

maths & English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Team working
  • Creative
  • Initiative
  • Confident Telephone Manner

About this company

Embark Learning started training in July 2011. Over the years the business has grown, developed and evolved into a leading Health and Social Care training provider in the West Midlands and across the UK. Providing a broad range of healthcare courses, healthcare qualifications and a wide-ranging portfolio of social care training courses too. ‘The Embark Learning Care Academy ethos and vision is simple.’ Everyone starts a career journey somewhere. No two journeys are the same and every Health and Social Care professional has their own challenges, journeys and routes to follow.

https://embarklearning.co.uk/ (opens in new tab)

Company benefits

• Competitive apprenticeship salary. • Comprehensive training and mentorship. • Opportunities for career growth and development. • Friendly and supportive work environment.

After this apprenticeship

Potential full-time role within the business for successful candidates.

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

Paul Nightingale

Paul.nightingale@junipertraining.co.uk

07395789959

The reference code for this apprenticeship is VAC1000330289.

Apply now

Closes in 26 days (Sunday 3 August 2025 at 11:59pm)

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