Business Support Apprentice

Summary

We're looking for an enthusiastic Business Support Apprentice to support our People Services team in delivering effective HR admin while also assisting with risk management & compliance activities. This opportunity will provide practical experience & learning opportunities in People Services, compliance standards, & risk mitigation processes.

Wage

£19,000 a year

Check minimum wage rates (opens in new tab)

Salary Increasing to £22,000 in Year 2

Training course

HR support (level 3)

Hours

Monday - Friday, 8.30am - 5.00pm

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

What will the apprentice be doing?

· Participate actively in apprenticeship training, including workshops, online learning, and assessments.

· Support compliance activities by helping to ensure HR policies and procedures align with legal and regulatory requirements.

· Aid in monitoring and reporting on compliance risks within People Services processes.

· Assist in preparing documentation and evidence for audits and internal reviews.

· Support the implementation of risk management frameworks within People Services.

· Collaborate with colleagues across People Services to deliver timely and accurate HR support.

· Contribute to continuous improvement initiatives within People Services and compliance functions.

Where you'll work

West Marsh Road
Spalding
PE11 2BB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CROSBY MANAGEMENT TRAINING LTD

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade Level 5 or above)
Maths + 3 other GCSE's (grade Level 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Problem solving skills
Team working

Other requirements

You should have a keen strong interest in compliance, risk management and a passion for developing a career within Human Resources. An existing good knowledge and experience of office 365, specifically Excel and Visio is preferable

About this company

We're the biggest name you've never heard of! You've probably eaten our food - you just didn't realise it. As global leaders in the fresh prepared food industry, we create innovative products, including meals, soups, dips, salads, desserts, pizzas and bread for customers including Tesco, M&S, Sainsbury's and Waitrose in the UK. We're ambitious, We're full of ideas and we're ready for more people who share our passion for quality food to join us. Bakkavor is the leading provider of fresh prepared food in the UK, with a growing international presence in the US and China. We are number one in the UK in the four product categories of meals, salads, desserts, and pizza & bread, providing high-quality, fresh, healthy, and convenient food. We have over 19,000 employees, our headquarters are in London, and we have 23 factories in the UK, 5 in the US and 9 in China.

After this apprenticeship

At the end of your programme, if you have successfully completed your apprenticeship and achieved the performance targets we have set for you, you are guaranteed a permanent role with us.

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