Front of House Apprentice
The Brush & Broom Restaurant
WARMINSTER (BA12 6FE)
Closes in 20 days (Friday 22 August 2025 at 11:59pm)
Posted on 18 July 2025
Contents
Summary
We're expanding our team at the Brush & Broom, a family-run restaurant known for quality breakfasts, lunches, and afternoon teas. Join us as a Front of House Apprentice, perfect for friendly, customer-focused individuals ready to start a hospitality career in a supportive team with great work-life balance.
- Wage
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£15,311.40 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
Annual salary £15,311.40 - £16,224.00, plus tips. Pay will be reviewed upon successfully completing your probation period.
- Training course
- Food and beverage team member (level 2)
- Hours
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Working 5 out of 7 days per week, including weekends. Most shifts run between 8.00am - 4.00pm, with occasional evening work required for special events and private bookings. Your off-the-job training is included in your 39-hour work week.
39 hours a week
- Start date
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Monday 1 September 2025
- Duration
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1 year 2 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Front of House Apprentice, you’ll be involved in all aspects of front-of-house service, including:
- Welcoming and serving guests during breakfast, lunch, and afternoon tea
- Learning table service, barista skills, and point-of-sale systems
- Following food safety, hygiene, and allergen procedures
- Setting up and clearing down the dining area
- Supporting events and ensuring excellent customer service
- Taking direction from supervisors and working as part of a team
- Working towards your Level 2 Hospitality Team Member apprenticeship with dedicated support and training
Where you'll work
NORWOOD PARK
MERE
WARMINSTER
BA12 6FE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
YEOVIL COLLEGE
Training course
Food and beverage team member (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailors communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
Training schedule
Training for this apprenticeship is delivered through a combination of workplace learning and masterclasses at the college. This training will teach you the knowledge, skills and behaviours set out in the Food & Beverage Team Member Level 2 Apprenticeship standard.
Requirements
Desirable qualifications
GCSE in:
- English (grade 9-4 / A*-C)
- Maths (grade 9-4 / A*-C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Number skills
- Team working
- Initiative
Other requirements
You MUST be prepared to commit to your work and training for the duration of the apprenticeship. You will be required to have a telephone conversation with Yeovil College prior to your application being passed on. If a suitable candidate is found prior to the advertised closing date, it may close earlier so please apply early to avoid disappointment.
About this employer
The Brush & Broom Restaurant is a welcoming bistro-style establishment located alongside the Hillbrush Company factory. As part of the experience, customers can also explore the UK’s first brush-making museum, which is uniquely integrated into the restaurant setting.
After this apprenticeship
Upon successful completion of the Food & Beverage Team Member apprenticeship, there will be an opportunity to explore further career progression within the business. This may include the potential to move into a permanent role or to continue developing your skills through a Level 3 apprenticeship, subject to business needs at the time. We are committed to supporting your growth and development, and we aim to offer pathways that align both with your ambitions and the evolving needs of our organisation.
Ask a question
The contact for this apprenticeship is:
YEOVIL COLLEGE
Gabrielle Cobner
studentrecruitment@yeovil.ac.uk
01935 845380
The reference code for this apprenticeship is VAC1000329938.
Apply now
Closes in 20 days (Friday 22 August 2025 at 11:59pm)
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