Level 2 Pharmacy Services Apprentice

Sutton Pharmacy

Sutton Coldfield (B74 2HE)

Closes on Monday 1 September 2025

Posted on 3 July 2025

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Summary

Great opportunity to work in an independent pharmacy based in Sutton Coldfield. You will be working with a friendly and welcoming team to provide excellent service to the local community, and will learn to dispense and serve patients, whilst completing a Level 2 pharmacy services assistant apprenticeship.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Pharmacy services assistant (level 2)
Hours
Monday to Friday, including some Saturdays, 9.00am - 6.00pm (including 1 hour lunch break). If required, on occasional Saturdays, 9.00am - 1.00pm (time off will be given in the week to cover this).

37 hours a week

Start date

Monday 15 September 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties to include but not limited to:

  • Dispensing medicines
  • Serving patients
  • Taking phone calls and liaising with the local surgeries
  • Ordering stock
  • Checking off orders
  • Preparing deliveries for our driver
  • Any other duties as expected of a dispenser

Where you'll work

121 Chester Road
Streetly
Sutton Coldfield
B74 2HE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WALSALL COLLEGE

Your training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Your training plan

  • Pharmacy Services Assistant Level 2 Apprenticeship Standard
  • Weekly, face-to-face delivery
  • Weekly off the job training
  • Functional skills if required

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Reliable
  • Enthusiastic

About this company

An established local pharmacy in Sutton Coldfield providing NHS services to the local community. We also have a partner pharmacy in Streetly which will offer support when required.

After this apprenticeship

There is a potential full-time position offered to the right candidate.

There is also an opportunity to progress onto a Level 3 Pharmacy Technician. 

Ask a question

The contact for this apprenticeship is:

WALSALL COLLEGE

Kerry Hall

khall@walsallcollege.ac.uk

The reference code for this apprenticeship is VAC1000329821.

Apply now

Closes on Monday 1 September 2025

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