Commercial Admin Apprentice

Summary

You will be part of the Commercial Property Management team and supporting with Property Handovers and Maintenance and general support to the Asset Manager. Strong IT skills, business knowledge, and experience in an office environment will make you the perfect candidate, so apply now!

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Housing and property management (level 3)

Hours

Monday to Friday 9am to 6pm

40 hours a week

Start date

Monday 4 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Preparing packs and undertaking handovers for commercial tenants
Snagging of communal areas
Handling maintenance issues
Liaising with contractors
Regular visits to tenants with the property manager to build relationships
Minimum of 6 hours per week spent on apprenticeship work and training
PLEASE NOTE: A full job spec will be sent over as part of our screening process

Where you'll work

Unit 2, 3 Maple Path, Lower Clapton, London, E5 8FE
E5 8FE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CT SKILLS LIMITED

Your training course

Housing and property management (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
Problem Solving: Use a problem solving and flexible approach in their day to day duties.
Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Your training plan

You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including decision making & collaborative working, housing legislation, tenancy types, and more!
You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer

Requirements

Desirable qualifications

A Level or equivalent in:

None required (grade None required)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Analytical skills
Communication skills
Customer care skills
IT skills
Problem solving skills

About this company

Citidwell is an innovative sales, lettings and property management company based in London. They specialise in commercial property both in disposals and acquisitions. They act for both landlords and tenants in the marketing, management and acquisition of business premises. If you are interested in the housing sector and would like to kick-start your career, an apprenticeship is the way to start!

After this apprenticeship

As with any apprenticeship opportunity- if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business

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