Housing & Property Manager Apprentice

Summary

A fantastic opportunity to join a vibrant team and busy Residential Estate & Lettings Agents in Shrewsbury. This is a very successful and lively environment that specialises in a range of property services and is seeking a confident individual who can converse easily with people. The role involves all aspects of the lettings industry.

Wage

£18,000 a year

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Training course

Housing and property management (level 3)

Hours

Monday - 08.30am – 5.00pm, Tuesday – Friday - 09:00am – 5:00pm. Saturdays (1 Saturdays to be worked in 5). 40 mins - lunch unpaid.

37 hours 30 minutes a week

Start date

Friday 1 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The main functions will be the following, although they are not definitive:

Conduct Property Inspections
Liaise with tenants and landlords
Instruct contractors
Conduct Legionella risk assessments (training given)
To manage the database with regular contact to purge redundant applicants
Conduct property viewings
Various administrative tasks
Front office - to meet and greet potential clients who come into the office and register their details on the system. Email out brochures to applicants visiting the office
Take part in the morning sales meetings and diary management for the day
Adhere to company policies and procedures and use of company systems on the pc and paper forms including any requirements for money laundering and GDPR
Candidates must hold a full UK driving licence as they will be required to attend property viewings

Where you'll work

23 SWAN HILL
SHREWSBURY
SY1 1NN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CROWN VOCATIONAL TRAINING LIMITED

Your training course

Housing and property management (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
Problem Solving: Use a problem solving and flexible approach in their day to day duties.
Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Your training plan

Housing and Property Management Level 3
Functional Skills in maths and English (if required)
Candidates will work towards an End Point Assessment over the duration of the apprenticeship
20% off-the-job learning is required
All learning will take place online with an allocated tutor

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Team working
Initiative
Full UK Driving Licence
Property Industry Knowledge

About this company

Belvoir Shrewsbury was one of the first offices to open within the Belvoir Franchise and has established itself as a leader within the Group. Initially we opened in Shrewsbury in 2001 solely as a letting agency and then in 2014 we extended our remit to include selling properties. Indeed our portfolio includes lettings, sales, block management, buy-to-let and mortgage advice. With intimate local knowledge mixed with serious Franchise “top cover” we produce a quality service in both sales and lettings, which is second to none. The service is executed by top quality, extremely well trained, qualified and experienced staff, where all your concerns are dealt with before you are even aware that they are an issue. Our motto is “Property is Personal” and as such we specialise in holding your hand through the labyrinth of complications associated with property sales and lettings. Our team of letting and estate agents in Shrewsbury understand that from the moment you decide to move out, or move in it is going to be a stressful time for you, so we aim to deal with that the pressure for you:

http://www.belvoir.co.uk/shrewsbury-estate-agents (opens in new tab)

After this apprenticeship

There may be the opportunity for the candidate to be taken on full-time following the duration of the apprenticeship. However, this is not guaranteed.

Ask a question

The contact for this apprenticeship is:

CROWN VOCATIONAL TRAINING LIMITED

Katie

kbarton@crownvt.co.uk

01702411924

The reference code for this apprenticeship is VAC1000329703.

Apply now

Closes in 26 days (Wednesday 30 July 2025 at 11:59pm)

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