Freight Forwarding Apprentice

Summary

This interesting role provides an excellent training opportunity for an individual who wants to be part of the journey of learning how goods are moved around the world & becoming part of a team that specialises in looking after several high street and e-commerce fashion retailers.

Wage

£19,000 a year

Check minimum wage rates (opens in new tab)

• Incremental wage increases subject to performance, whilst completing the apprenticeship • Share in the company’s profits with a related pay bonus

Training course

International freight forwarding specialist (level 3)

Hours

Monday - Friday, 9.00am - 5.30pm (w/ 1-hour lunch).

37 hours 30 minutes a week

Start date

Monday 4 August 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The position will offer the suitable candidate the opportunity to work in one of several departments within the group, together with the opportunity to study for an apprenticeship qualification - International Freight Forwarder Specialist Level 3. This will be coupled with possible future career advances. This interesting role involves handling day to day shipments from origin to delivery, on behalf of our contracted customers.

Reporting directly to the Freight Forwarding Manager the duties will include:

Providing UK customers with quotations, and deciding the best / most cost-effective method of shipment
Working with overseas agents to arrange shipments
Tracking shipments
Managing & processing bookings, pricing, and associated admin tasks
Attending to customs entries and transit documentation (if required)
Liaising with Global Partners, sub-contractors, and other colleagues
Managing customer expectations via regular communication and updates on the status of their shipments

Where you'll work

Unit 8, Manchester International Freight Terminal
Trafford Park
Stretford
Manchester
M17 1DY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Your training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.
Air. Use and adapt terminology appropriate to the air freight industry.
Air. Select and use documentation appropriate to the air freight industry.
Ocean. Use and adapt terminology appropriate to the ocean freight industry.
Ocean. Select and use documentation appropriate to the ocean freight industry.
Road. Use and adapt terminology appropriate to the road freight industry.
Road. Select and use documentation appropriate to the road freight industry.
Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.

Your training plan

On the job training delivered by the employer.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.

Allocation of an apprenticeship delivery coach who will carry out regular training.

Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.

Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps.

Requirements

Essential qualifications

GCSE in:

English (grade Minimum Grade C or 4)
Maths (grade Minimum Grade C or 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Logical
Team working

Other requirements

Part of the interview process is taking an online assessment. Details will be provided if selected for interview.

About this company

Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 18 branches across the U.K. Our turnover is in excess of £250 million and rapidly growing with nearly 1,000 employees.

http://www.daviesturner.com (opens in new tab)

Company benefits

• Up to 25 days holidays plus Bank Holidays • On-site Car parking • Subsidised social events • Life Cover • Defined contribution pension scheme • Discounted store/shopping benefit scheme • Private Healthcare

After this apprenticeship

For the right person that successfully completes their probationary period, we would be looking for them to become a full-time permanent member of the team.

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