Office & Business Support Apprentice (Financial Sector)

SWIFT FINANCIAL SOLUTIONS LIMITED

Newark (NG22 0LH)

Closes in 21 days (Friday 25 July 2025 at 11:59pm)

Posted on 3 July 2025


Summary

Are you a highly organised and proactive individual with a passion for ensuring operations run smoothly, Swift Financial are seeking an Office Support and Administration Apprentice to join their team and play a vital role in supporting this thriving business.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Business administrator (level 3)
Hours
Monday - Friday 9:30 am - 4:30 pm (30-minute unpaid lunch break)

35 hours a week

Start date

Friday 1 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Onboarding clients including document collection
  • Preparing budget planners to calculate client borrowing capacity
  • Preparing suitability of advice reports
  • Applying for agreements in principle
  • Managing finance applications, including uploading documents, liaising with clients and lenders
  • Provide regular progress updates, communicating with various stakeholders including clients, solicitors, estate agents, lenders, insurance companies
  • Managing ‘completions’, ensuring everything is in place for completion day including relevant insurance policies
  • Attending networking events
  • Social media work including email marketing, Facebook, Instagram and LinkedIn
  • You’ll develop your skills under the guidance of the Management Team, learning a variety of duties and supporting the whole business to continued growth. You’ll be taught and mentored by colleagues who have a great understanding of the job role; to achieve your full potential and share in the company’s success.
  • If you are committed and ready to take your first step into a real career with a fantastic small local business, then please apply now! This apprenticeship and opportunity with us will be highly competitive, so do not miss your chance!

Where you'll work

16 Eldon Street
Tuxford
Newark
NG22 0LH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

RNN GROUP

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become a fully competent and successful administrator.

The Apprentice Standard you will be studying is Business Administration - Level 3.

Requirements

Essential qualifications

GCSE in:

Maths & English (grade A*-C / 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Number skills
  • Team working
  • Initiative
  • Conscientious and reliable
  • Eager to learn

Other requirements

This is a successful business with a fantastic reputation that works to a tight schedule. They are looking for someone who can get there in a morning punctually (think about the location of the business and transport links), listen/learn and use their own initiative to quickly become a valued and productive team member.

About this company

Swift Financial was established with a commitment to delivering exceptional mortgage and protection advice coupled with a flexible approach, proudly serving the communities of Retford, Newark, Tuxford, Bawtry, Worksop, and the surrounding areas. Swift Financial was founded by Nick Coupe, a dedicated professional with a vision for delivering exceptional mortgage and protection solutions to the local community. Here’s a little more about him… ​ Armed with a first-class degree from Durham University, his robust foundation in financial acumen underpins his role as a mortgage and protection adviser. His academic ability provides him with a strategic mindset and a deep understanding of the ever-evolving business landscape, pivotal for navigating the intricacies of the UK mortgage industry. ​ Having delved into property development, he acquired practical expertise in unraveling the nuances of the UK property market. He has experienced first-hand the challenges the property market can offer and this hands-on knowledge uniquely positions him to provide tailored advice, guiding clients in making well-informed decisions about their mortgage needs. His unwavering commitment to staying up-to-date on market trends ensures that his clients benefit from the most current and pertinent guidance. ​ With extensive experience as a mortgage and protection adviser, Nick has navigated a diverse array of client scenarios, providing him with a robust foundation of knowledge. This wealth of experience enables him to offer clients reassurance and informed advice, drawing upon the insights gained from successfully addressing the varied needs of individuals and families in the past. Clients' financial aspirations become his mission, and he endeavours to make the mortgage process seamless and stress-free. Whether you are a first-time buyer, home mover, a property investor, or seeking to safeguard your family or assets, his dedication to excellence guarantees that clients receive unparalleled service tailored to the nuances of the UK market and more specifically the local area.

http://www.swiftfinancial.co.uk (opens in new tab)

After this apprenticeship

Future opportunity to train as a Mortgage & Protection adviser, gaining CeMAP qualification.

Ask a question

The contact for this apprenticeship is:

RNN GROUP

lorraine

lorraine.savage@rnngroup.ac.uk

07713319356

The reference code for this apprenticeship is VAC1000329507.

Apply now

Closes in 21 days (Friday 25 July 2025 at 11:59pm)

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