Business Administration Apprenticeship - Oasis South Bank – Find an apprenticeship

Summary

This is an exciting opportunity to become part of a high performing team who are passionately committed to securing the best possible life chances for the young people of South bank. This role will require huge amounts of resilience, perseverance for the long haul and a constant drive for innovative excellence.

Wage

£18,135 a year

Check minimum wage rates (opens in new tab)

Please note this role is term-time only, You will be paid for the 39 weeks you work out of the year. £9.30 per hour.

Training course

Business administrator (level 3)

Hours

Monday - Friday (Shift TBC).

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Providing a welcoming and efficient reception service
Responsibilities:

To be the first point of contact for visitors to the Academy, providing a welcoming, efficient reception service
To provide reception services to students
To be able to work in a fast-paced reception area, multi-tasking between reception duties
Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils and visitors on the appropriate source of information
To be able to deal with challenging visitors, parents and students appropriately whilst maintaining a calm persona
Ensure all visitors are issued with badges in order to comply with the Academy’s security procedures
Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit the Academy without direct supervision
Be the main contact point for staff with regards to Academy events of any one day
Maintain a tidy and orderly reception area
Support with ParentPay account set up, queries from parents and general support
Support with Bromcom queries from parents and general support, for example, MCAS, etc
Word processing and data input as directed
Assist with duplicating, collating and distributing information to parents/carers, staff, students and others
To ensure confidentiality at all times when dealing with issues regarding staff, students or parents
Undertake general clerical duties when directed, including photocopying, printing, laminating and filing
Franking outgoing post and sorting incoming mail
Provide refreshments to visitors when required
Support with Academy evening events for example, parent evenings, open evening etc
Make telephone calls to parents and carers as required
Send text message and/or emails to parents and carers as required
Supervise students as required
Any other reasonable duties as directed by Line Manager

Where you'll work

75 Westminster Bridge Rd, London
SE1 7HS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LET ME PLAY LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprenticeship training will take place in-house while you are at the workplace. We book a once-a-month training session with your allocated tutor. This will be on a platform called Bud. Here, your tutor will go through the modules and units of your course
We also have 6-8 weeks' monthly review plans, which will be with yourself, your line manager and your tutor
The training you will be undertaking is the Business Administrator Level 3 Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Oasis Academy South Bank is a free school in Lambeth, London, England. It is coeducational secondary school with sixth-form that was opened and run by the Oasis Community Learning. It opened to pupils in September 2013. It was fully operating on its site in September 2016for learning that we hope to instill in future cohorts to come. We are at the heart of an amazing community. A few minutes ride on the train into the centre of London.

https://www.oasisacademysouthbank.org/ (opens in new tab)

After this apprenticeship

Possible full-time employment upon completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

LET ME PLAY LIMITED

Horiya

horiya.haji@lmpeducation.org

The reference code for this apprenticeship is VAC1000329328.

Apply now

Closes in 13 days (Wednesday 16 July 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Business Administration Apprenticeship - Oasis South Bank

Contents