HR Administrator Apprentice (First Thought Care Services)

FIRST THOUGHT CARE SERVICES LTD

Gloucester (GL3 3SH)

Closes in 22 days (Friday 25 July 2025 at 11:59pm)

Posted on 2 July 2025

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Summary

We are seeking a detail-oriented and proactive HR Admin to support our Human Resources department. The HR Admin will handle a variety of personnel-related administrative tasks and assist in ensuring smooth communication and prompt resolution of requests and queries from employees and external partners.

Wage

£22,880 a year

Check minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Monday to Friday. Shifts to be confirmed.

37 hours 30 minutes a week

Start date

Monday 11 August 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Administrative Support: Assist in day-to-day HR operations, including record maintenance, filing, and handling inquiries.
  • Support coordination of meetings and events.
  • Recruitment Assistance: Aid in the recruitment process, including job postings, interview scheduling, and candidate communication.
  • Maintain accurate records in the applicant tracking system.
  • Compliance Auditing Support: Assist in compliance audits to ensure adherence to relevant legislation.
  • Collaborate on improvement plans based on audit findings.
  • Onboarding and Offboarding: Support onboarding for new employees, including orientation preparation and paperwork assistance.
  • Conduct exit interviews and handle offboarding tasks.
  • Employee Records: Maintain accurate employee records.
  • Generate reports and assist in auditing employee files for compliance.
  • Policy Implementation: Contribute to implementing and communicating HR policies and procedures.
  • Provide guidance to employees on HR-related matters.
  • Internal Process Support: Assist in monitoring and supporting internal processes including investigations, disciplinaries, and grievance processes.
  • Collaborate to ensure fair and consistent policy application.

Where you'll work

164 Hucclecote Road
Gloucester
GL3 3SH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BPP PROFESSIONAL EDUCATION LIMITED

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Requirements

Essential qualifications

GCSE in:

5 GCSE's including English and Maths (grade (A*-C/9-4 or equivalent))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Time-management skills
  • Interpersonal skills
  • Fast-paced environment
  • Knowledge of HR processes

Other requirements

Proven experience in a similar HR role. Knowledge of HR processes, policies, and best practices. Familiarity with UK employment laws and regulations. Level 2, or other relevant HR qualification.

About this company

First Thought Care Services is a reputable family-run care company specialising in providing exceptional care and support for children and adults with additional needs and challenging behaviours. Our team of dedicated professionals possess extensive training in Team-Teach, enabling us to effectively manage complex scenarios that may pose challenges to others. Our services are available to both families and local authorities. By supplying directly to families, we strive to ensure that each individual receives the specialised care they deserve in the comfort of their own home. Through our collaboration with local authorities, we extend our support to a wider network, ensuring that individuals across the community have access to the care they require.

After this apprenticeship

The opportunity may offer a permanent role upon completion of the apprenticeship depending on performance.

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

Leia Knights

LeiaKnights@bpp.com

01133500333

The reference code for this apprenticeship is VAC1000329251.

Apply now

Closes in 22 days (Friday 25 July 2025 at 11:59pm)

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