IT Apprentice
Sedgefield Hardwick Primary School
Stockton-On-Tees (TS21 3DD)
Closes in 17 days (Monday 21 July 2025)
Posted on 1 July 2025
Contents
Summary
As an apprentice, you'll have the chance to gain valuable experience and work alongside a range of Academy staff, including the Head of IT. You'll receive mentorship and guidance to ensure a positive and productive experience, with training taking place both on-site at the Academy and off-site at external locations.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- IT solutions technician (level 3)
- Hours
-
Monday - Friday 8am - 4pm
37 hours 30 minutes a week
- Start date
-
Tuesday 22 July 2025
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- To assist with the maintenance of the Academy’s IT equipment, including looking after the IT suites and laptops, replacing broken equipment and repairing any damages
- To assist in the development and on-going growth of the Central Resource System of ICT equipment
- Integrate network related software into an existing network environment
- Log and respond to network service calls and provide technical network support to end users as required
- Deal with IT queries via the telephone including taking messages and passing them on as appropriate
- Maintain the sound equipment in the tiered seating area including preparation for assemblies and repairing equipment
- To monitor, test and adjust network systems and performance to meet accepted standards using diagnostic tools, analysers and other equipment
- Apply diagnostic tools and techniques to identify the causes of network performance issues
Where you'll work
Sedgefield Community College, Hawthorn Road
Sedgefield
Stockton-On-Tees
TS21 3DD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BALTIC TRAINING SERVICES LIMITED
Your training course
IT solutions technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Your training plan
- IT Solutions Technician Level 3
- Online training with a qualified coach
Requirements
Essential qualifications
GCSE in:
- English (grade 5/C)
- Maths (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Analytical skills
About this company
The opportunity to apply for an IT Apprenticeship within a Laidlaw Schools Trust is now open for those who are passionate about pursuing a career in IT. If you're looking for a hands-on learning experience that combines knowledge with practical skills, this apprenticeship could be the perfect fit for you! As an apprentice, you'll have the chance to gain valuable experience and work alongside a range of Academy staff, including the Head of IT. You'll receive mentorship and guidance to ensure a positive and productive experience, with training taking place both on-site at the Academy and off-site at external locations. The Trust has a wealth of experience working with apprentices to kick-start their career, they know exactly what it takes to support and guide you on your programme.
Company benefits
Access to the Local Government Pension Scheme Discounted and free gym access Salary sacrifice schemes such as NHS car lease scheme and cycle to work scheme
After this apprenticeship
Potential for a job role upon completion.
Ask a question
The contact for this apprenticeship is:
BALTIC TRAINING SERVICES LIMITED
Lucy Oliphant
lucy.oliphant@balticapprenticeships.com
The reference code for this apprenticeship is VAC1000329163.
Apply now
Closes in 17 days (Monday 21 July 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.