Administration Apprentice

Summary

Change Grow Live are looking for an Administration Apprentice to support their Huddersfield and Dewsbury operational sites, who will offer organisational, administrative and clerical services to the team designed to contribute towards its aims and objectives.

Wage

£15,038 a year

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 09:00 - 17:00

37 hours 30 minutes a week

Start date

Friday 1 August 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an Administration Apprentice at Change Grow Live, you will be working towards the Business Administration Level 3 apprenticeship, over the duration of 18 months, alongside your daily roles and responsiblities.

You will offer organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives. You will be required to work flexibly across operational sites as required and work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This may include evening and weekend working. You will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal.

Your roles and responsiblities will include:

As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary
To ensure effective processing of correspondence/ data entry as required
To minute take at team and other meetings
To collate, monitor and report data/information & statistics as required
To maintain and assist with the setting up of a general filing system within the project
To monitoring and order office stationery/requirements
To maintain and balance local petty cash systems under the direction of the Senior Administrator
To carry out photocopying as required
To ensure that admin, record-keeping and communication within the project are maintained
To undertake prescription administration duties as required
To co-ordinate operational requirements of the project base & Senior Management as required, e.g. room bookings, travel arrangements etc

Change Grow Live offer some fantastic benefits which include:

Health Checks
Help paying for childcare
Cycle to work scheme
Food intolerance and allergy testing
Gym flex
Life insurance
Will Writing Service
Employee assistance programme

Your operational sites will include; Change Grow Live, 1st and 2nd Floor, 20 Manchester Road, Huddersfield, HD1 3HJ, and Change Grow Live, 3 Wellington Street, Dewsbury, WF13 1LY

Please note that before employment can commence an enhanced DBS check will need to be carried out.

To allow all interested candidates to apply for this position, contact will be made to discuss your application, following the vacancy closing date on 13th July 2025.

Where you'll work

20 Manchester Road
HD1 3HJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LIFETIME TRAINING GROUP LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Apprenticeship Level 3 Apprenticeship Standard
Functional Skills in maths and English

Requirements

Desirable qualifications

Other in:

None required (grade None required)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Team Working
Organisation Skills

Other requirements

The key dates provided should be used as a guide only, should the right candidate be found the position will close.

About this company

CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.

After this apprenticeship

On going training and development

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