E-Bike Mechanic Apprentice at Zoomo! 🚴‍♀️💨

Summary

Are you obsessed with bikes? Do you love getting hands-on, fixing things, and seeing how they work? Are you ready to join a super-fast-growing tech company that's changing how people move around cities? Zoomo is looking for enthusiastic, mechanically-minded apprentices to join our awesome team of e-bike mechanics!

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Ready to level up after your apprenticeship? Stick with us, and you could be smashing it with earnings of up to £35.4k a year as you climb our mechanic ranks!

Training course

Bicycle mechanic (level 2)

Hours

Monday - Friday, 9.00am - 5:30pm.

40 hours a week

Start date

Monday 18 August 2025

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

What's the Gig?

This isn't just any old job – it's your chance to learn the ins and outs of cutting-edge e-bike tech from the best in the business! You'll be:

Learning on the job: From basic maintenance to complex diagnostics, you'll become a master of e-bike repair.
Working with cool tech: Get familiar with electric motors, batteries, and the latest bicycle components.
Keeping riders moving: Your work will help deliver sustainable transport solutions and keep our fleet of e-bikes in top shape for thousands of riders.
Part of a vibrant team: Join a crew of passionate individuals who love bikes as much as you do!

Where you'll work

UNIT 22 ARCHES 848-849 & 849W
DRUID STREET
LONDON
SE1 2EY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

ACTIVATE LEARNING

Your training course

Bicycle mechanic (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Use specialist bicycle diagnostic equipment to identify fault and formulate a plan to solve the problems; identifying when it is uneconomical to proceed.
Use cycle workstand correctly to safely and securely hold a bicycle on the appropriate part of the frame.
Service a cup and cone type hub, identifying worn parts and correct replacements.
Remove and replace sealed cartridge bearings using appropriate tools.
Service cable operated brake systems, correctly sizing and routing cabling using the correct spare parts and torque settings.
Bleed hydraulic brake systems.
Service derailleur gear systems, correctly sizing and routing cabling using correct spare parts and torque settings; straighten a derailleur hanger.
Tap the crank arm threads.
Identify the different standards of cranks and bottom brackets; remove and replace crank arms, bottom brackets and tap and face the bottom bracket shell.
Identify chain wear; assess compatibility issues, taking account of chain line and correctly split and install a quick link based chain.
Tape road handlebars.
Remove and replace a set of forks, taking account of the correct way to cut a fork steering column to size. Hydraulic fork servicing, disassemble and clean stations and cartridges and re-grease properly.
Remove, replace and service a headset, taking account of sizing standards.
Perform alignment checks to a bicycle frame.
Hand-build a wheel of differing complexities (for example, from simple 3-cross to manufacturer specific wheel systems) in the patterns required for non-disc, front disc and rear disc to the required tolerance and correctly dished and tensioned.
Set up and adjustment of internal gears.
Conduct quality assurance check of build or repair work completed.
Complete handover once completed build or repair is finished, including advising on further and future work required, changes to operation, required on-going maintenance and complete paperwork as appropriate.
Serve customers or clients on any required area of the store; refer them on to a more senior colleague or to ask for help; seek after market sales.
Communicate via suitable means with customers (telephone, text, email, social media) in order to ensure good service is maintained.
Use catalogues (hard copy and online) to identify parts and order to fulfil customers needs.
Use manual system and workshop diary and complete any associated paperwork.
Deal with complaints, following employer and manufacturers policies.
Identify when something has failed or is not fit for purpose.
Maintain proper tool maintenance and general workshop cleanliness and tidiness.
Use specialist bicycle diagnostic equipment to identify fault and formulate a plan to solve the problems; identifying when it is uneconomical to proceed.
Use cycle workstand correctly to safely and securely hold a bicycle on the appropriate part of the frame.
Service a cup and cone type hub, identifying worn parts and correct replacements.
Remove and replace sealed cartridge bearings using appropriate tools.
Service cable operated brake systems, correctly sizing and routing cabling using the correct spare parts and torque settings.
Bleed hydraulic brake systems.
Service derailleur gear systems, correctly sizing and routing cabling using correct spare parts and torque settings; straighten a derailleur hanger.
Tap the crank arm threads.
Identify the different standards of cranks and bottom brackets; remove and replace crank arms, bottom brackets and tap and face the bottom bracket shell.
Identify chain wear; assess compatibility issues, taking account of chain line and correctly split and install a quick link based chain.
Tape road handlebars.
Remove and replace a set of forks, taking account of the correct way to cut a fork steering column to size. Hydraulic fork servicing, disassemble and clean stations and cartridges and re-grease properly.
Remove, replace and service a headset, taking account of sizing standards.
Perform alignment checks to a bicycle frame.
Hand-build a wheel of differing complexities (for example, from simple 3-cross to manufacturer specific wheel systems) in the patterns required for non-disc, front disc and rear disc to the required tolerance and correctly dished and tensioned.
Set up and adjustment of internal gears.
Conduct quality assurance check of build or repair work completed.
Complete handover once completed build or repair is finished, including advising on further and future work required, changes to operation, required on-going maintenance and complete paperwork as appropriate.
Serve customers or clients on any required area of the store; refer them on to a more senior colleague or to ask for help; seek after market sales.
Communicate via suitable means with customers (telephone, text, email, social media) in order to ensure good service is maintained.
Use catalogues (hard copy and online) to identify parts and order to fulfil customers needs.
Use manual system and workshop diary and complete any associated paperwork.
Deal with complaints, following employer and manufacturers policies.
Identify when something has failed or is not fit for purpose.
Maintain proper tool maintenance and general workshop cleanliness and tidiness.

Your training plan

Training will take place in our London Hubs with residential training at Activate Cycle Academy, during your apprenticeship, which is Cytech recognised.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Problem solving skills
Team working
Initiative

Other requirements

Why Zoomo? We're not just a bike company; we're a tech scale-up on a mission to electrify urban mobility. Contribute to a greener future: Help us reduce carbon emissions and make cities more livable.

About this company

Zoomo is the world's leader in light electric vehicles (LEVs) and after-market servicing, built on the experience of thousands of delivery riders. Engineered in Australia and operating across the world, our bikes are built for durability/performance. Not only that, our flexible payment plans allow thousands of riders to access the best light electric vehicles on the market.

https://www.ridezoomo.com/uk/home (opens in new tab)

After this apprenticeship

And guess what? You won't just be fixing bikes; you'll be able to level up your skills across 6 different mechanic tiers at Zoomo! Plus, you'll get your hands on some seriously innovative tech, working with the latest cargo bikes, e-mopeds and even e-quads that are transforming deliveries across London.

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