Apprentice Operations Administrator
SAM
Spalding (PE11 4TL)
Closes in 17 days (Friday 18 July 2025)
Posted on 27 June 2025
Contents
Summary
This is a hands-on, varied role offering valuable exposure to key business operations while developing professional skills.
- Wage
-
£15,704 to £25,396.80, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 7.00am - 3.30pm. Flexibility required. (40 hours per week exclusive of breaks)
40 hours a week
- Start date
-
Friday 1 August 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide support to the team in operatives training across all shifts and processes
- Provide administrative cover in the event of absence of the Head of Operations Manager and/or Production Manager. This may include providing day to day supervisory cover for the durations of any absences
- Receipt of raw materials onto Acumatica system
- Assisting with daily Health and Safety monitoring within the site and operations
- Recording daily Health and Safety reports and managing site Safety Culture system
- Maintain organised FIFO of all raw materials and ensure area and product are easily accessible for speedy retrieval with store areas
- Work with material procurement to ensure material stocks match site requirements
- Take part in stocktakes as required weekly/monthly and generate stock sheets for use by Finance / Planning
- Work with Planning & Logistics department: update despatch database, print delivery documents, manifests, including dealing with any logistics related communication with hauliers and Antrim and Coventry offices
- Ensure quality management system is functional within the site, in line with ISO and FSC standards, in the form of daily/weekly/monthly audits on processes to verify conformance
- Maintain calibration records and condition of measuring equipment
- Ensure recorded Cost of Quality (COQ) cases are reported within database and follow up action/corrective actions are completed
- Manage any Non Conforming Products (NCP material to ensure it is recycled into sellable product
- Procurement of engineering parts and consumables, specific to site on request of Head of Operations Manager
- Attending regular meetings and assisting with note taking
- Keeping KPI records updated and reporting trends in daily operations meetings
- Any other duties as required
Where you'll work
Mill Lane
Donington
Spalding
PE11 4TL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BOSTON COLLEGE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- The Business Administrator Level 3 Apprenticeship will take you 18 months to complete
- You will attend College at least twice a month throughout the year where you will receive one-to-one support from your assessor and functional skills tutors
Requirements
Essential qualifications
GCSE in:
- English (grade 4 and above)
- Maths (grade 4 and above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Knowledge of ISO and FSC
Other requirements
Essential Criteria: GCSE or equivalent grades to allow entry into apprentice course. Proficient in the use of Microsoft packages. The ability to prioritise workloads. Work collaboratively across departments and is flexible to support different shifts and duties when needed. Attend college fortnightly as per apprenticeship course.
About this company
For over 30 years, SAM has been at the forefront of MDF mouldings manufacturing, supplying high-quality products to the UK, Ireland, and beyond. Our commitment to excellence, innovation, and sustainability has positioned us as the trusted choice for merchants, manufacturers, and the construction industry. With the largest range of primed MDF mouldings in the UK, we take pride in delivering precision-engineered products that meet the highest standards. Our extensive in-house capabilities, from bespoke design to high-volume production, ensure we can cater to projects of any scale. At SAM, we believe in more than just mouldings, our focus extends to customer service, sustainability, and continuous product development. Whether you’re looking for classic profiles, contemporary designs, or custom solutions, our team is dedicated to helping you bring your vision to life.
After this apprenticeship
- Advanced Apprentices may progress onto the Level 4 Higher Apprenticeship if their job role allows
- Career progression and employment opportunities will be enhanced upon completion of the Apprenticeship framework at any level
Ask a question
The contact for this apprenticeship is:
BOSTON COLLEGE
SAM HR Team
SAM.HR@sammouldings.co.uk
The reference code for this apprenticeship is VAC1000328389.
Apply now
Closes in 17 days (Friday 18 July 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.