Office Administration Apprenticeship

Summary

Are you looking to kickstart your career in Business Administration? Ravensden CE Primary School is seeking an enthusiastic apprentice to join their friendly office team. Gain hands-on experience and valuable skills in a supportive environment.

Wage

£9,815 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 2.30pm (some flexibility may be possible).

25 hours a week

Start date

Monday 1 September 2025

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Ravensden CE Primary School, in Bedford, are seeking a friendly, organised, and reliable individual to support the daily administrative operations of its school office. This client-facing role involves interacting with pupils, parents, staff, and external visitors, and plays a key part in maintaining the smooth and professional running of the front office.

Key Responsibilities:

Acting as the first point of contact for visitors to the school, providing a warm and professional welcome to pupils, parents, and external guests
Answering and directing incoming phone calls and handling general enquiries in a polite and efficient manner
Assisting with day-to-day administrative tasks such as photocopying, printing, filing, scanning, and data entry
Supporting the preparation and distribution of school communications, including newsletters and notices
Maintaining accurate records and assisting with the organisation of pupil files and documentation
Ensuring the reception and office areas are tidy, well-organised, and presentable at all times

Where you'll work

Vicarage Close
Ravensden
MK442RW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BEDFORD COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration
Level 2 Functional Skills English and maths

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

communication skills

Other requirements

Only Candidates who have fully completed the application will be considered. Please be aware that the closing date is subject to change without prior notice. Candidates must carry out an initial interview with a member of the Bedford College Group Apprenticeship Recruitment Team.**Term time role**

About this company

Business Administrator Level 3 Apprenticeship

After this apprenticeship

Upon successful completion of this apprenticeship, there may be an opportunity to transition into a full-time position as an Office Administrator or Office Manager. This apprenticeship is designed to help you develop the skills and experience needed to take on these roles, so we encourage you to bring enthusiasm, a willingness to learn, and a proactive attitude.

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