Apprentice Administrator
MARSH DESIGN LTD
Huddersfield (HD1 4DN)
Closes in 15 days (Friday 18 July 2025 at 11:59pm)
Posted on 1 July 2025
Contents
Summary
To become a valued member of our team supporting an ever growing family run business who recognises hard working, motivated and committed staff. You will be working directly with our office admin team supporting them with the day to day running of the business. You will be fully supported to develop your skills and progress in your career.
- Wage
-
£11,778 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
30 hours per week Mon - Fri
30 hours a week
- Start date
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Friday 1 August 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering the telephone and taking messages ensuring the correct details have been taken and passed to the relevant member of staff.
- Answering and responding to both telephone and e-mail queries from customers and colleagues.
- Develop and maintain a positive relationship with colleagues and customers.
- Preparing, printing, and sending quotes in our project management and accounting system (Service M8)
- Providing Structural Survey quotes verbally and written.
- Following up feedback on quotes that have been sent out in a professional manner.
- Booking in live Jobs - Confirming receipt of instruction to proceed and gathering client’s details, place on jobs board. Update any information in our project management and accounting system and being GDPR compliant.
- Diary Management – Booking site visits and Surveys.
- Prioritising work orders depending on demand.
- Office equipment/stationary ordering and tracking of stock.
- Scanning/downloading/photocopying and outward post.
- Filing paperwork and being GDPR compliant.
Where you'll work
51 Trinity Street
Huddersfield
HD1 4DN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
NATIONAL BUSINESS COLLEGE LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
You will attend National Business College in Huddersfield one day per fortnight.
Requirements
Essential qualifications
GCSE in:
- English (grade 5)
- Maths (grade 5)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Patience
Other requirements
You need to be confident on the phone
About this company
Marsh Design are a reputable structural engineering company based in Huddersfield, West Yorkshire. With over eighteen years of experience, we have firmly established ourselves as industry leaders in the local area, serving clients in Huddersfield and its surrounding regions.
After this apprenticeship
The Apprentice will be able to explore further development opportunitties
Ask a question
The contact for this apprenticeship is:
NATIONAL BUSINESS COLLEGE LIMITED
Keely Carleton
keely@nationalbusinesscollege.co.uk
01484430433
The reference code for this apprenticeship is VAC1000328218.
Apply now
Closes in 15 days (Friday 18 July 2025 at 11:59pm)
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