Sales Administrator Apprentice

Summary

We’re offering a fantastic opportunity for an Apprentice to join our Sales Administration Team at our Ellesmere site. If you're organised, eager to learn, and interested in working at the heart of a busy commercial operation, this could be the role for you.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday to Thursday 8:45am to 5pm. Friday 8.45 to 4.30.

37 hours a week

Start date

Sunday 7 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Hiab is the world’s leading provider of on-road load handling equipment, services, and smart connected solutions. With globally recognised brands like HIAB, LOGLIFT, JONSERED, and MOFFETT, we deliver world-class equipment built to perform and we’re looking for the next generation of talent to join us.

As a Sales Admin Apprentice, you’ll support our front-line sales team and liaise with both customers and internal teams to help keep everything running smoothly. Your responsibilities will include:

Assisting with sales order processing and creating customer quotations
Communicating with sales teams, dealers, factories, and customers
Managing and updating key data in systems like Salesforce and SAP
Supporting inventory management, invoicing, and purchase order creation
Helping with vehicle registration, import/export admin, and logistics
Creating reports, maintaining accurate records, and providing general admin support

Where you'll work

Cargotec Industrial Park
Ellesmere
Shropshire
SY12 9JW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SHREWSBURY COLLEGES GROUP

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprentice will attend the London Rd Shrewsbury College campus one day per week (term time only) for your day release and the remainder of the working week in the workplace setting.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade C / 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Problem solving skills
Administrative skills
Number skills
Team working

About this company

Hiab is the world’s leading provider of on-road load handling equipment, services, and smart connected solutions. With globally recognised brands like HIAB, LOGLIFT, JONSERED, and MOFFETT, we deliver world-class equipment built to perform and we’re looking for the next generation of talent to join us.

https://www.hiab.com/en-gb/contacts/united-kingdom/hiab-ellesmere (opens in new tab)

After this apprenticeship

We would look to progress the successful candidate into full-time employment after completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

SHREWSBURY COLLEGES GROUP

Jules Rhodes

julesr@shrewsbury.ac.uk

01743653460

The reference code for this apprenticeship is VAC1000328209.

Apply now

Closes in 21 days (Friday 18 July 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents