Business Administration Apprentice (Salary £22,500)
LYONS BOWE LIMITED
Shepton Mallet (BA4 5AS)
Closes in 29 days (Friday 25 July 2025)
Posted on 25 June 2025
Contents
Summary
This is an exciting opportunity to join an innovative and forward thinking law firm as a Receptionist and Post Room Co-Ordinator as part of their busy team This dual-role position is essential in ensuring smooth day-to-day front of house operations while also supporting their post room activities.
- Wage
-
£22,500 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm
35 hours a week
- Start date
-
Monday 11 August 2025
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Reception Duties:
- Greet and welcome visitors in a warm and professional manner
- Maintain the reception area, keeping it clean and presentable
- Monitor the reception inbox and respond to general queries
- Manage meeting room bookings and ensure rooms are prepared as needed; Schedule appointments and manage meeting room bookings
- Handle general enquiries and provide accurate information
- Receive and distribute deliveries at the reception area
- Assist with administrative tasks such as dealing with witnessing of documents, storage of Deeds and Wills, arranging ID1 appointments
- Assist in the overseeing of maintenance repairs and safety compliance for office facilities in conjunction with the Office
- Manager and Business Support
- Arrange collection of the office's confidential waste
- Ensure the office printers are maintained and stocked with paper
- Ensure the office is opened up on time and closed securely with alarms set
- Any other duties as requested by Office Manager/Management Team
Legal Administrative Support:
- Assist with the preparation, witnessing and submission of ID1 forms
- Handle original legal documents such as Wills, Deeds, Powers of
- Attorney and Certificates ensuring proper logging, storage and safe return
- Maintain accurate records of documents received and dispatched across the offices
- Coordinate with solicitors and legal assistants regarding document collection and delivery
- Ensure compliance with data protection and confidentiality policies when dealing with client information
Post Room Duties:
- Sort, log and distribute incoming mail and packages securely and promptly
- Prepare and frank outgoing post; manage courier bookings for urgent or tracked deliveries
- Record the receipt and dispatch of important legal documents and packages
- Maintain post room equipment and supplies and report any issues promptly
Where you'll work
54 High Street
Shepton Mallet
BA4 5AS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
DAMAR LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3 Apprenticeship Standard with Legal Pathways
Requirements
Essential qualifications
GCSE in:
5 x GCSE including English and maths (grade 9-4/A*-C or above)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Creative
Other requirements
Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.
About this company
At Lyons Bowe they believe that you should have a choice and a say in how you access legal services. That's why they are on a mission to make a better law firm. A firm with the convenience of the high street and the innovation of the city.
After this apprenticeship
- Once you have worked in Reception, for a period of no less than 6 months, you may be given the opportunity to move to the new instructions team
- Here you will gain further insight into the conveyancing side of the business and be able to gain valuable evidence for your apprenticeship
Ask a question
The contact for this apprenticeship is:
DAMAR LIMITED
Sabina Adam
sabina.adam@damartraining.com
07566 289 979
The reference code for this apprenticeship is VAC1000328050.
Apply now
Closes in 29 days (Friday 25 July 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.