HR Administration Apprentice
DX NETWORK SERVICES LIMITED
Moulton Park (NN3 6FL)
Closes in 28 days (Sunday 27 July 2025 at 11:59pm)
Posted on 24 June 2025
Contents
Summary
This is an exciting opportunity for an apprentice who is looking for a career in Human Resources to join a well-established delivery company. This role includes providing HR advise and support, managing the team inbox, inputting data onto the Human Resources Information System, processing documents, managing employee absence records, and more.
- Wage
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£21,000 a year
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday 8:30 to 17:00 with a 30-minute break or 8:00 to 17:00 with a 1-hour break.
40 hours a week
- Start date
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Monday 28 July 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- To provide professional Personnel (HR) administrative support and advice to the business and colleagues whilst at the same time compiling, recording, maintaining and improving company records and processes.
- To be a central contact for the company to access Personnel (HR) support/advice and provide excellent Customer Service across all functions within the business.
- Managing timely input of data into the HRIS (Human Resources Information System) for new employees, leavers and changes.
- Supporting managers with employee lifecycle queries, for onboarding and off-boarding
- Ensure electronic filing of templates and forms issued is kept up to date
- Ensure People data validity and accuracy in the HRIS.
- Responsible for issuing achievement and long service awards in a timely manner.
- Process all Maternity, Paternity & Adoption documentation, providing the business with advice and support.
- Be able to give consistent advice on all Personnel (HR) related queries in line with company policies, procedures, processes, precedents and legislation.
- Manage all communication with Personnel (HR), including Team inbox and phone lines, in line with agreed SLAs.
- Working on ad hoc projects with the team as required.
- Carry out any other reasonable requests which may be required of this role.
- Daily management of companywide absence records.
- Maintaining accurate, up-to-date information within HRIS.
- Handle feedback from internal customers.
- Processing all administration within expected timeframes.
- Ensure that payroll receives all relevant and accurate data on time for payroll cut-off.
Where you'll work
1 Kyoto Close
Moulton Park
NN3 6FL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
STARTING OFF LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Remote training
- Zoom/Team calls
- OneFile system
- Starting Off will be delivering the training
- 1 day a week set aside for apprenticeship training
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
- Patience
About this company
Our client is a market leading provider of a wide range of delivery services, including parcel freight, secure, courier and logistics services. They provide a wide range of specialist delivery services to both business and residential addresses across the UK and Ireland. They have two divisions, Freight and Express. Their approach is straight-forward and no-nonsense. Their goal is to Deliver Exactly to their customers’ requirements.
After this apprenticeship
Potential for a permanent position in HR after successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
STARTING OFF LIMITED
Sophie Charalambous
Sophie.charalambous@startingoff.co.uk
The reference code for this apprenticeship is VAC1000327928.
Apply now
Closes in 28 days (Sunday 27 July 2025 at 11:59pm)
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