Human Resources Apprentice

Summary

This is an exciting new role in the HR team at Hopwood Hall College. The College employs about 660 staff and this role will play a key support function to the College HR team. We are looking for an enthusiastic and reliable person to support the day to day running of a busy HR department.

Wage

£14,133.60 to £22,857.12, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course

HR support (level 3)

Hours

Monday to Friday, 8:30am - 4:30pm.

36 hours a week

Start date

Monday 4 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

HR Administration

To respond professionally and in a timely manner to all general enquires and correspondence redirecting to other team members as required.
Undertake recruitment and selection activities, liaising with recruiting managers on job adverts, shortlisting, interview arrangements and offer letters.
Take a lead role in Apprenticeship recruitment and selection activities, including sitting on recruitment panels.
Undertake new starter pre-employment checks in a timely manner and in line with College policies and KCSIE. Communicate regularly with managers and new staff keeping them up to date on progress and advising of any delays.
Undertake DBS checks for new staff and existing staff.
Support with all administration relating to the full employment lifecycle as required, inputting new starters, leavers and changes accurately and in a timely manner on the HR system, ensuring records are up to date and meet audit requirements.
Support with issuing staff letters, contracts and other correspondence as required.
Support with agency staff admin and any other HR admin as required.

HR System/data

Ensure the HR System is fully utilised with accurate data and contribute to system good practice and development

Wider team support and personal development

Support the other members of the HR team at times of peak workload, providing administration support as required.
To undertake specific project work under the direction/guidance of the HR Manager.
To ensure all requirements of the apprentice qualification are met.
Participate in College-wide staff apprenticeship events and opportunities.
Ensure continuous development and improvement of professional knowledge to ensure the College is at the forefront of HR initiatives and good practice through attendance at events, webinars, training, networking and wider reading etc.
Proactively share knowledge, learning and insights with other members of the HR team.
Contribute to the continuous process improvement of HR activities and services.
Attend and participate in HR Team meetings.
Respond to queries from staff and managers, forwarding on to other team members as appropriate.
Support the wider HR function by delivering staff training i.e.induction training.
Support wider college events and curriculum teams as required I.e.interview skills training with students.

Any other duties of a similar level of responsibility as required.

Where you'll work

Rochdale Raod
Middleton
Manchester
Greater Manchester
M24 6XH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THE GROWTH COMPANY LIMITED

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

Delivered entirely in workplace.

Requirements

Essential qualifications

GCSE in:

English (grade 4 or above)
Maths (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Administrative skills

Other requirements

The post holder may be required to work at any location of the College now or in the future in the evening and at weekends.

About this company

At Hopwood Hall, our priority is to provide the best possible education for our students – ensuring that each individual is given the support and encouragement needed to achieve their goals. Our values reflect the importance that we place on developing a caring and nurturing environment in which we expect the highest standards of work, behaviour and commitment from our students and staff.

https://www.hopwood.ac.uk/ (opens in new tab)

Company benefits

Free gym membership at our Middleton Campus Sports Arena. Subsidised bistro and refectory. Christmas/New Year closure and the opportunity to buy additional holidays).

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Career in Human Resources or Business Support.

Ask a question

The contact for this apprenticeship is:

Hopwood Hall College

Alison Underwood

Alison.Underwood@hopwood.ac.uk

0161 655 6928

The reference code for this apprenticeship is VAC1000327851.

Apply now

Closes in 10 days (Tuesday 8 July 2025 at 11:59pm)

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