Business Administration Apprentice
METAMARK (UK) LIMITED
Lancaster (LA1 5QP)
Closes in 16 days (Sunday 13 July 2025)
Posted on 24 June 2025
Contents
Summary
We are seeking a motivated and enthusiastic Business Administration Apprentice to join our team. This is an exciting opportunity to gain hands-on experience in a dynamic office environment while working towards a nationally recognised qualification in Business Administration.
- Wage
-
£16,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday. Shifts to be disclosed.
37 hours 30 minutes a week
- Start date
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Monday 14 July 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As an apprentice, you will support the International Customer Services team with administrative tasks, helping to ensure the smooth running of day-to-day operations. You’ll develop valuable skills in communication, organisation, and customer service, laying the foundation for a successful career in business.
- Provide general administrative support including filing, data entry, photocopying, and scanning documents.
- Answer telephone calls and respond to emails in a professional manner.
- Assist in scheduling meetings, preparing agendas, and taking minutes.
- Maintain accurate records and update internal databases.
- Support other teams with routine tasks as requested by your line manager.
- Greet visitors and handle incoming and outgoing mail.
- Help with the preparation of reports and presentations.
- Support at customer and visitor events.
- Ensure compliance with company policies and procedures.
Where you'll work
New Quay Road
Lancaster
LA1 5QP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
LANCASTER AND MORECAMBE COLLEGE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
More training information
Level 3 Business Admin Apprenticeship Standard.
Relevant training will be provided through Lancaster and Morecambe College.
Functional Skills may be required if entry requirements not met.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
- Initiative
About this company
Metamark is a Materials Company. We are not just a materials distributor, we manufacture too. We’re praised for our exceptional service and our products outperform others in real-world applications, yet they often cost less. Established in 1992, Metamark is everywhere and our products are now specified daily by sign and digital professionals around the world. Our class-leading manufacturing, selection and conversion processes guarantee the highest standards of quality, technical compatibility and consistency in the industry.
After this apprenticeship
Opportunities for progression and permanent employment upon successful completion.
Ask a question
The contact for this apprenticeship is:
LANCASTER AND MORECAMBE COLLEGE
Charlie Helme
c.helme@lmc.ac.uk
01524 521483
The reference code for this apprenticeship is VAC1000327779.
Apply now
Closes in 16 days (Sunday 13 July 2025)
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After signing in, you’ll apply for this apprenticeship on the company's website.