Apprentice Finance Support Administrator (Fixed term 3 years and 6 months)

University of West London

London (W5 5RF)

Closes in 12 days (Thursday 3 July 2025)

Posted on 20 June 2025

Print

Contents

Summary

The CMDA with CLBS at UWL offers a high-quality degree on-the-job experience and a professional pathway for career development. Combine 'off the job' study with a paid position enabling you to graduate with work experience and a respected degree. Led by Serco the CMDA produces managers with the management skills and qualities required by employers.

Wage

£25,207 a year

Check minimum wage rates (opens in new tab)

Training course
Chartered manager (degree) (level 6)
Hours
Monday to Friday 9am to 5pm.

35 hours a week

Start date

Monday 1 September 2025

Duration

4 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key areas of responsibility

1. Entries & Invoicing

  • Checking and uploading of examination entries
  • Processing sales invoices for exam entries
  • Keeping invoices issued in line with current/updated exam bookings
  • Working with AR colleagues to monitor payments received
  • Processing adjustments and refunds
  • Tracking centre and representative accounts

2. Fees & payments

  • Checking/approving examiner fee and expenses claims and maintaining records
  • Calculating and submitting centre representative commission and expenses claims and maintaining records
  • Liaising between LCME stakeholders and Finance/Payroll/HR -resolving any queries

3. Suppliers & analysis

  • Setting up suppliers
  • Raising purchase orders and monitoring/payment of suppliers
  • Reconciling/resolving clarity travel payment issues
  • Dealing with queries from suppliers, UK/ overseas centres and reps
  • Assisting the manager with budget analysis of income and expenditure
  • General office administration, including filing

4. Undertake a programme of continuing personal development, including the development of specialist skills and knowledge as required

5. Management Trainee Responsibilities:

  • Assist in the development and implementation of financial strategies and plans
  • Participate in various training programs to gain a comprehensive understanding of the department's operations
  • Collaborate with senior management to identify areas for improvement and develop solutions
  • Conduct financial analysis and prepare reports to support decision-making processes
  • Learn and apply best practices in financial management and reporting
  • Support the team in day-to-day operations and special projects

6. Ensure personal compliance with all of UWL’s procedures, policies and regulations, especially those relating to data protection, legal and statutory compliance, information security, IT change control and health and safety

7. To work in accordance with UWL’s equality and diversity policies.
In addition to the above areas of responsibility, you may be required to undertake any other reasonable duties relating to the broad scope of the position

Where you'll work

University of West London
St Mary S Road
London
W5 5RF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THE UNIVERSITY OF WEST LONDON

Your training course

Chartered manager (degree) (level 6)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Support the development of organisational strategies and plans. Develop and deliver operational plans; being able to set targets and KPIs, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence.   Produce reports that clearly present information and data, using a range of interpretation and analytical processes.  Gain wide support to deliver successful outcomes
  • Plan, organise and manage resources in order to achieve organisational goals.  Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required.  Proactively identify risk and create plans for their mitigation. Able to initiate, lead and drive change within the organisation, identifying barriers/challenges and how to overcome them. Ability to use widely recognised project management tools
  • Managing budgets, controlling expenditure and production of financial reports
  • Use of customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships.  Creative approaches to developing solutions to meet customer need
  • Able to identify service/organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others
  • Communicate clearly, effectively and regularly using oral, written and digital channels and platforms.  Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate.  Manage and chair meetings and clearly present actions and outcomes. Ability to apply influencing and persuading skills, to the dynamics and politics of personal interactions
  • Able to articulate organisational purpose and values.  Support the creation of an inclusive, high performance work culture. Enable others to achieve by developing and supporting them through coaching and mentoring
  • Able to build teams, empower and motivate others to improve performance or achieve outcomes.  Able to delegate to others, provide clear guidance and monitor progress. Ability to set goals and accountabilities
  • Able to build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels.  Able to contribute within a team environment.  Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback.  Work collaboratively with internal and external customers and suppliers
  • Able to reflect on own performance, identifying and acting on learning and development needs. Ability to understand impact on others.  Can manage stress and personal well-being, and confident in knowing core values and drivers
  • Able to create personal development plan, and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities
  • Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making

Your training plan

Overview
With the Chartered Manager Degree Apprenticeship (CMDA), the Claude Littner Business School at the University of West London offers you the opportunity to gain a high-quality degree, on-the-job experience and a professional pathway for career development.

The CMDA is part of the Degree Apprenticeship programme, a new government and industry scheme that guarantees a high-quality degree, geared around the needs of employers and employees.

Combine 'off the job' study at the University of West London with a paid position, enabling you to graduate with significant work experience alongside a respected degree qualification.

Developed by a group of 20 businesses led by Serco, the CMDA produces managers with the management skills and qualities required by employers of all sizes and from all sectors. 

We have tailored our delivery of this course to fit in with the needs of your working day, allowing you to balance education and business demands.
 

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

About this company

The University of West London (UWL) is ranked the best modern* university (non-specialist) in London in the Complete University Guide 2025. We are ranked 30th university in the UK in The Guardian University Guide 2025, Number 1 London university for overall student satisfaction in the National Student Survey 2024 and Best university for Student Experience and Teaching Quality in the UK in The Times and Sunday Times Good University Guide 2024. The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success. *University status awarded in or after 1992 The College The London College of Music Exams is one of the longest leading-established exam boards for the creative arts in the UK and strives for inclusivity and equality in line with the UWL mission.  LCME offer Music examinations in Music, and in Drama and Communication which are held at centres worldwide as well our Digital platform that offers both recorded and live online exams (coming shortly). Our qualifications are unique in the graded exam sector in being awarded by a university. The exams portfolio covers a wide range of syllabuses with new developments being considered to broaden the offer in the future. UWL is committed to LCME and will continue to invest in opportunities to improve the quality of the experience for staff and candidates of LCME.

https://jobs.uwl.ac.uk/Vacancy.aspx?ref=LCME022 (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Finance or Business Support Administrator.

Ask a question

The contact for this apprenticeship is:

University of West London

HR Recruitment

HR.Recruitment@uwl.ac.uk

The reference code for this apprenticeship is VAC1000327246.

Apply now

Closes in 12 days (Thursday 3 July 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.