Business Administration Apprentice

Summary

Office Administrator will learn the efficient flow of the office and finance administration procedures and support the team by carrying out several office administration duties. Tasks including invoicing, reconciliations, collating timesheets, handling queries from suppliers, clients and colleagues and general office and finance administration.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday 08:00 - 17:00

40 hours a week

Start date

Monday 14 July 2025

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

Administration.
Assisting the Works Controller in the day to day running of the Office.
Assist in the creation and upkeep of the Leads, Quotes and Jobs spreadsheets.
Always keeps the office tidy and informs the HR & Operations Manager of any stock the office requires before they run out.
Keep the office filing system up to date and audit the system continuously to remove outdated documents.
Assist in creating and maintain a supplier and contractors list.
Ensure SOP’s are kept up to date and assist in creating new ones when required.
Helping the Project managers and Works Controller to prepare quotes and source information when required.
Source suppliers and sub-contractors where necessary, to provide materials and labour resources required to carry out the works.
Ensure constant communication with our clients before the need to be chased, ensuring the best customer service is achieved.
Ensure excellent communication with management, clients, sub-contractors and suppliers at all times.
Constant communication with the Project Managers and Directors in order to understand job statuses.
Answer queries from clients, taking detailed messages when unable to help and passing on to the relevant person to help.
Ensure PQQs (pre-qualified questionnaires) and relevant insurances and certificates are obtained from new suppliers and are then kept up to date on the system.
Assist in managing Health and Safety and create method statements and RAMS efficiently as possible for all maintenance jobs.
Arranges meetings by scheduling appropriate meeting times in outlook calendars.
Any other jobs the team require support with.
Finance.
Assist the HR & Operations Manager in creating payment runs, labelling invoices, raising remittances, scanning documents and applying payments in SimPRO.
Creating Purchase Orders on SimPRO for the team when required, ensuring accuracy.
Provide administrative support including filing, word processing, emailing and telephone duties.
Ensures all finance documents are raised in a timely manner to ensure jobs can be started promptly and payments are received in a timely manner.
Ensure all paperwork is always filed in the correct locations under the correct names.

Where you'll work

20
Greenhill Crescent
Watford
Hertfordshire
WD18 8JA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CORNDEL LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The Corndel Business Associate Diploma is accredited by the CMI and all learners will be awarded a Level 3 Business Administration Associate Diploma upon completion of the course.

The Diploma lasts 13 months, during which participants will develop new skills and put them into practice in their day-to-day work.

More training information

The programme builds learning communities, emphasising small-group work designed to create a dynamic, engaging and social learning environment.
Learners benefit from small group sessions and have access to the best digital learning tools to meet your expectations.
Your Professional Development Expert will work with you over 13 months to support you to complete the Diploma. They will be your dedicated personal coach.
Corndel’s Professional Development Experts are experienced managers from a range of business backgrounds. Our team has supported learners across many industries and at all stages of their careers.
At Corndel, we are committed to helping all learners achieve their full potential, recognising that everyone learns, processes information and thinks differently.
We understand that factors such as learning difficulties (e.g., dyslexia,
dyscalculia), additional needs (e.g., Autism and ADHD), mental health issues, medical conditions or physical impairments can affect learning.
Our Learner Support Team is here to help you understand how your brain works, address barriers to learning and explore any additional or potential learning needs. This allows us to tailor teaching methods and tools to ensure your learning experience is accessible and suited to your needs. Your PDE will explore this with you at your first 1:1 meeting.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Team working
Initiative

About this company

Emelec Building Services Ltd is an equal opportunities employer who specialise in building services contractor serving clients in the Commercial, Industrial, Film, Medical, Retail and Leisure Sectors. Our services include all aspects of M&E and maintenance of commercial buildings including, new installations, repairs, modernisation, and refurbishment.

http://www.ebsl.co.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Office Manager.

Ask a question

The contact for this apprenticeship is:

EMELEC BUILDING SERVICES LTD

Emma Norman

emma@ebsl.co.uk

The reference code for this apprenticeship is VAC1000327061.

Apply now

Closes in 16 days (Monday 7 July 2025 at 11:59pm)

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