Business Admin Apprentice
CLEAGE CLINIC LTD
West Yorkshire (BD10 0ED)
Closes in 13 days (Thursday 3 July 2025 at 11:59pm)
Posted on 19 June 2025
Contents
Summary
Bradford College and Cleage Clinic have teamed up to offer a dynamic Business Administration Level 3 apprenticeship that blends hands-on experience with professional training. At Cleage Clinic, apprentices will play a key role in client communication, appointment scheduling, and supporting daily operations in a fast-paced aesthetics environment.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Saturday, 9.00am - 5.00pm.
37 hours 30 minutes a week
- Start date
-
Sunday 20 July 2025
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Greet and welcome clients professionally, ensuring a
warm and positive first impression - Manage appointment bookings, confirmations,
cancellations, and rescheduling using clinic software - Handle phone, email, and in-person enquiries with
clarity, efficiency, and professionalism - Maintain accurate client records, consent forms, and
treatment documentation in line with GDPR and clinic
policies - Support the clinical team with scheduling, inventory
tracking, and treatment preparation coordination - Process payments and issue invoices and receipts
- Maintain a clean, organised, and professional reception
and waiting area - Assist with general administrative duties including stock
management, filing, and reporting - Uphold the clinic’s commitment to confidentiality,
discretion, and premium client care
Where you'll work
Unit D Rillington Mead
Eccleshill
Bradford
West Yorkshire
BD10 0ED
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BRADFORD COLLEGE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business Admin Level 3
- One day per month at college or in the workplace
- All work uploaded to Aptem
Requirements
Desirable qualifications
GCSE in:
- English (grade C or 4)
- Maths (grade C or 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- IT skills
- Administrative skills
- GDPR knowledge
- Handling Payments
About this company
Cleage Clinic is a trusted and results driven aesthetic clinic renowned for delivering high quality non surgical cosmetic treatments in a professional and ethical environment. Our mission is to enhance natural beauty while prioritising safety, precision, and patient satisfaction. Led by highly qualified and experienced medical professionals, Cleage Clinic is committed to offering the latest in aesthetic innovations including lip enhancement, non-surgical rhinoplasty, dermal fillers, anti-wrinkle treatments, skin rejuvenation, and more.
After this apprenticeship
- Competitive salary
- Staff discounts on treatments
- Ongoing training and development
- Supportive team culture
- Opportunity to grow within a reputable and expanding
clinic
Ask a question
The contact for this apprenticeship is:
BRADFORD COLLEGE
Nathan Roebuck
n.roebuck@bradfordcollege.ac.uk
The reference code for this apprenticeship is VAC1000326978.
Apply now
Closes in 13 days (Thursday 3 July 2025 at 11:59pm)
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