People and Culture Apprentice
Newmarket Holidays
Wallington (SM6 0BP)
Closes on Friday 1 August 2025
Posted on 26 June 2025
Contents
Summary
VQ Solutions is seeking a personable individual to join Newmarket Promotions as an HR Apprentice. You will support their HR department with administrative tasks, helping to ensure smooth HR operations. This role presents an exciting opportunity for an ambitious individual to embark on a fulfilling HR career.
- Wage
-
£22,000 a year
- Training course
- HR support (level 3)
- Hours
-
Monday to Friday 09:00 - 17:00. This is a hybrid position with a minimum of two days a week (one to be a Wednesday) in the Wallington (Surrey) office.
35 hours a week
- Start date
-
Monday 11 August 2025
- Duration
-
1 year 1 month
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will rotate across core People and Culture functions, including:
Human Resources Team
- Support the recruitment process
- Support the employee onboarding and offboarding process
- Maintain accurate employee records and HR systems
- Assist with preparing contracts, letters, and documentation
- Help coordinate performance and probation processes
- Support employee engagement and internal communications
Learning and Development Team
- Help schedule and track employee training
- Assist with creating training materials and resources
- Support learning needs assessments and feedback surveys
- Maintain L and D records and reports
Remuneration and Benefits
- Assist with data entry and reporting for payroll and benefits
- Support benefit renewals, wellbeing initiatives, and reward schemes
- Respond to employee queries with the help of senior team members
Where you'll work
Cantium House
Railway Approach
Wallington
SM6 0BP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
VQ SOLUTIONS LTD
Your training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Your training plan
You will work towards a Level 3 HR Support Apprenticeship, delivered by VQ Solutions. You will have a dedicated VQ Mentor and will also be supported internally by your manager. During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews. The best part? All apprenticeship work will be completed during working hours.
Requirements
Essential qualifications
GCSE in:
Maths and English (grade Minimum C/4)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Team working
- Initiative
- Good time management
- Ability to prioritise
- Enthusiasm
About this company
We’re here to enrich lives and well-being through travel. This is our purpose and our guiding principle. We’re so privileged to be able to create amazing wish-list holidays for our loyal customers, and we don’t take that responsibility for granted. We aim to be widely regarded as the leader in those wish-list holidays, providing incredible shared experiences for groups of like-minded travellers. Newmarket Holidays was founded (as Newmarket Promotions Limited and with just two staff) back in March 1983, in the South London flat of one of our founding directors. Four decades later, we've become one of the UK's largest independent specialist tour operators, with headquarters in Wallington, Surrey. We create and operate holidays for tens of thousands of customers travelling to destinations within the British Isles, across Europe, around the world. So, whether you’re interested in product design and operation, working to create inspirational content and marketing materials or in our HR, finance, technology, or digital teams, we would love to hear from you.
http://www.newmarketholidays.co.uk (opens in new tab)
Company benefits
Employee benefits, including staff discounts, wellbeing initiatives, development opportunities, etc.
After this apprenticeship
At the end of the apprenticeship, you will be eligible for Associate CIPD membership.
Ask a question
The contact for this apprenticeship is:
VQ SOLUTIONS LTD
Recruitment Team
recruitment@vqsolutions.co.uk
01423 740006
The reference code for this apprenticeship is VAC1000326852.
Apply now
Closes on Friday 1 August 2025
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