Business Administrator Apprenticeship

Summary

We are seeking a proactive & detailed apprentice. This role involves minute-taking, preparing reports, supporting internal processes such as panel hearings & GDPR compliance. The successful candidate will liaise with staff, suppliers & clients, arrange meetings & uphold confidentiality. This is a key role within a dynamic & collaborative team.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 8.30am - 5.00pm.

37 hours 30 minutes a week

Start date

Wednesday 3 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties:

To provide administrative support to the team.
Typing, compiling and preparing minutes, reports, presentations and correspondence.
Assisting in the Panel Hearings process/database, contact potential panel members, parents, Local Authorities to arrange meetings, ensuring compliance and accuracy is maintained with any documentation issued to any parties involved.
Implementing and maintaining procedures/administrative systems
Liaising with staff, suppliers and clients.
Provide support to the quality assurance process prior to the circulation of information.
Provide support to ensure GDPR processes are maintained prior to distribution.
Sort and distribute incoming post and arrange postage of outgoing post and record such.
Managing the stock control of stationery and other consumables.
Support in arranging meetings on site, including refreshments if required.
Maintaining databases and filing systems.
Respect the confidentiality of proceedings in all matters.
Perform such other tasks as may be determined by Berry Education provided that they are consistent with the nature of the post.

Where you'll work

Traynor House
Traynor Way, Whitehouse Business Park
Peterlee
SR8 2RU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

EAST DURHAM COLLEGE

Your training course

Business administrator (level 3)

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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will complete a level 3 Business Administration apprenticeship standard in the workplace. This will be delivered fully in the workplace with a visit from a college trainer coach once a month.

Requirements

Essential qualifications

GCSE in:

English (grade 4 / C and above)
Maths (grade 4 / C and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working

Other requirements

The successful candidate will; • Be a confident communicator who can utilise a range of communication methods with a personable approach. • Take a proactive and flexible approach to work, with the capability to work as both part of a team and through self-initiative. • Have excellent time management and organisation skills understanding the importance of detail and accuracy. • Have a keen eye for detail and demonstrate the ability to consistently produce high quality work. • Understand the importance of following a framework to ensure a robust quality assurance process. • Be keen to undertake training and development and learn new skills. • The postholder will deal with sensitive material and should maintain confidentiality at all times.

About this company

Berry Education Ltd provides a support service specialising in governance development for Multi Academy Trusts in the education sector. We enable MAT’s to carry out their governance processes and compliance requirements with TrustGov (our governance platform). Our people have a wealth of experience in governance and bring together senior leadership skills from the education, governance, and HR sectors.

https://berryeducation.com/ (opens in new tab)

Company benefits

What we offer; Support, including financial provision to achieve professional growth and development. Access to professional subscriptions for research and knowledge development. Career enhancement with proactive progression opportunities.

After this apprenticeship

Possibility of permanent employment for the right candidate.

Ask a question

The contact for this apprenticeship is:

EAST DURHAM COLLEGE

Emma Norbury

emma.norbury@eastdurham.ac.uk

01915185587

The reference code for this apprenticeship is VAC1000326822.

Apply now

Closes in 15 days (Friday 4 July 2025 at 11:59pm)

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