Level 3 Business Administrator Apprenticeship at Lloyd and Whyte, Taunton
Lloyd & Whyte
Somerset (TA2 6AA)
Closes in 13 days (Tuesday 1 July 2025 at 11:59pm)
Posted on 17 June 2025
Contents
Summary
This is an ideal opportunity for someone wanting to embark on their professional career, receiving on the job training to develop their knowledge and skills, whilst gaining an apprenticeship qualification in preparation for going out into the workplace. You will ensure that all administration is dealt in a professional and timely manner and more.
- Wage
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£18,250 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 09:00 - 17:00, with a 1-hour unpaid lunch break.
35 hours a week
- Start date
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Monday 14 July 2025
- Duration
-
1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Our rotating apprenticeship will allow you to spend 4-6 months in each of the divisions in our Taunton office:
- Group Support - working with accounts, marketing, underwriting, compliance, operations development, data analysis, learning & development and HR
- Affinity General Insurance - experiencing the behind the scenes of insurance sales and renewals
Key Responsibilities:
Ensure all administration is dealt in a professional and timely manner and in line with company guidelines; this may include:
Postal & banking duties, scanning, data entry, letter and e-mail correspondence
- Maintain accurate records
- Provide professional support and high levels of service to both internal & external clients
- Liaise effectively with insurance companies and suppliers
- To support colleagues from all areas of the business as required
This role may be closed early if a sufficient number of applications are received.
Where you'll work
Affinity House
Bindon Road
Taunton
Somerset
TA2 6AA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
SOMERSET SKILLS & LEARNING CIC
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Business Administrator Level 3 Apprenticeship Standard
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Analytical skills
- Team working
- Self Starter
Other requirements
Please consider how you will travel to the place of work, particularly if you rely on public transport.
About this company
Lloyd & Whyte is a group of businesses which provides insurance and financial services to specialist markets. Our specialisms range from niche scheme insurance and financial planning advice for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We live by our company values: having fun, being supportive, acting professionally, growing partnerships, and curating ambitious thought.
After this apprenticeship
- Once you have successfully completed your apprenticeship at Lloyd & Whyte, we will be able to discuss career opportunities. If you would like to continue working with us, we will have a role for you
- As you will have experienced the work carried out in each of the teams, we will discuss where you feel your skills will be best utilised
- Whilst it is not always possible for you to go straight into your preferred role, we will work with you and put a plan in place to get you there
Ask a question
The contact for this apprenticeship is:
SOMERSET SKILLS & LEARNING CIC
SS&L the training provider
enquiries@sslcourses.co.uk
0330 332 7997
The reference code for this apprenticeship is VAC1000326523.
Apply now
Closes in 13 days (Tuesday 1 July 2025 at 11:59pm)
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