Community Apprentice

Summary

Are you passionate about community projects and tackling the climate crisis? Join our Community and Place team to gain hands-on experience in business admin, including office tasks, diary management, and supporting climate-focused initiatives. A great first step for an organised and motivated individual.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday - Friday, Shifts to be confirmed

37 hours a week

Start date

Tuesday 30 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

To provide reliable and confidential administrative support to the Town Council, in particular the Community and Place function
To arrange and set up meetings and assist visitors to the Council offices
To support the Climate Officer by completing delegated tasks on climate focused projects
To work with the Community Support Assistant to prepare purchase orders, supplier set up requests and seek quotes, as well as other administrative tasks as appropriate relating to any Council initiated project for the Community and Place Function
To work with the Community Support Assistant to manage booking requests for the Council’s parks and open spaces for community activities and events
Digital Filing and archiving (maintaining records, filing systems, and computer files)
Photocopying and scanning
Writing and dispatching routine straightforward letters, emails and calendar entries
Ordering goods and services
To attend training as required to develop or enhance the role
To partake in team meetings

Where you'll work

THE DEANE HOUSE
BELVEDERE ROAD
TAUNTON
TA1 1HE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

BRIDGWATER AND TAUNTON COLLEGE

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship (18-month duration)
The successful candidate will be based at Deane House and will attend the apprenticeship provider’s premises (Bridgwater and Taunton College) on day release one day per week

Requirements

Essential qualifications

GCSE in:

English (grade C/4 and above)
Maths (grade C/4 and above)

Desirable qualifications

Other in:

Familiarity with local government law/procedurer (grade Good)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Team working
Creative
Initiative
Climate-conscious mindset

About this company

Established on 1 April 2023, Taunton Town Council envisions a vibrant, welcoming, and forward-looking County Town. "We are committed to working inclusively with our communities to shape a better future—one that honors our rich heritage while delivering a sustainable, life-enhancing environment for all."

After this apprenticeship

This role offers a strong foundation for future careers in local government, community development, sustainability, or business administration
As experience grows, there may be opportunities to take on more responsibility or explore related roles within the Council or the wider public and environmental sectors

Ask a question

The contact for this apprenticeship is:

BRIDGWATER AND TAUNTON COLLEGE

Tash Astill

business@btc.ac.uk

The reference code for this apprenticeship is VAC1000326374.

Apply now

Closes in 15 days (Thursday 3 July 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents