Business Administrator Apprentice
SEAHAM SAFETY SERVICES LTD
ENGLAND (SR7 7EF)
Closes in 13 days (Monday 30 June 2025 at 11:59pm)
Posted on 16 June 2025
Contents
Summary
The Business Administrator plays a vital role in ensuring the day-to-day running of the office. This position involves front-of-house duties, general office upkeep, and administrative support to create a professional and welcoming environment for clients and staff.
- Wage
-
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8.00am - 5.00pm
40 hours a week
- Start date
-
Monday 14 July 2025
- Duration
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2 years 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key responsibilities:
- Meet and greet visitors, clients, and delegates in a professional and friendly manner
- Order and coordinate lunches and refreshments for training sessions and meetings
- Replenish and maintain the breakout area to ensure it is tidy, clean, and well-stocked
- Answer incoming phone calls and direct inquiries appropriately
- Working on a project internally to improve a process
- Produce certificates for completed courses
- Deal with payments from customers
- Working on the company social media
- Sort, file, and manage paperwork including training documents, forms, and certificates
- Assist with basic lead generation activities, such as researching potential clients and updating contact databases
- Carry out light cleaning duties to ensure the building and training areas are always clean and presentable
Where you'll work
8 ADELAIDE ROW
SEAHAM
ENGLAND
SR7 7EF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
EAST DURHAM COLLEGE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
The Business Administrator Level 3 will be delivered in the workplace by a visit from a college trainer coach once a month
Requirements
Essential qualifications
GCSE in:
- English (grade 4 / C and above)
- Maths (grade 4 / C and above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
About this company
We are health and safety consultants and trainers, specialising in a range of different industries and sectors, and an NVQ assessment centre delivering NVQs specifically for the construction industry. At Seaham Safety Services, we pride ourselves on offering exceptional levels of service to all our clients, both companies and individuals. We will work alongside you to support and guide you in making an informed decision on any training or services you or your employees may require to maintain competency.
After this apprenticeship
- Possibility of permanent employment and going on to complete further qualifications
Ask a question
The contact for this apprenticeship is:
EAST DURHAM COLLEGE
Emma Louise Norbury
emma.norbury@eastdurham.ac.uk
01915185587
The reference code for this apprenticeship is VAC1000326344.
Apply now
Closes in 13 days (Monday 30 June 2025 at 11:59pm)
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