Management Trainee Apprentice

Summary

We are seeking a highly motivated and ambitious individual to join our Chartered Manager Apprenticeship. Combining on-the-job training with academic learning, you will participate in a rotational program, gaining exposure to various departments, working alongside experienced colleagues, developing essential operational skills and business acumen.

Wage

£16,000 a year

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Training course

Chartered manager (degree) (level 6)

Hours

Monday to Friday, 9.00am - 5:30pm. We offer flexibility to the working day within the guidelines outlined in the company’s Wellbeing at Work (WaW) Policy.

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

3 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Shadowing experienced team members to observe their work, learning about different roles, and understanding the overall operations of the company.
Assisting with daily tasks and projects as instructed by department supervisors or managers.
Contributing to the development and implementation of operational strategy, ensuring alignment with business objectives and driving continuous improvement.
Supporting with POS projects, observing how teams are coordinated, and learning how tasks are planned, tracked, and delivered.
Working closely with the New Business Director, proactively seek new business opportunities via calls, meetings, and networking events.
Understanding client needs, providing excellent service, and contributing to client satisfaction.
Observing and supporting managers by participating in team activities and learning how to contribute positively within a collaborative working environment.
Communicating effectively with colleagues, customers, and other stakeholders.
Identifying areas for improvement and consideration of emerging technologies to contribute to the development of more efficient processes.
Assisting the Finance team with administration tasks whilst gaining an understanding of budgeting, financial planning, and cost management to support growth and operational efficiency
Attending various meetings such as team, departmental, or company meetings, as well as client or supplier meetings to get exposure to decision-making processes and problem-solving discussions.
Participating in company learning and networking opportunities and events.
Adhering to Work Health and Safety requirements, and other FERO policies and procedures, to ensure compliance and safety at work.
Complying with the responsibilities outlined in the Apprenticeship Agreement and Training Plan, including attending regular progress review meetings with the Apprenticeship Coach and Reporting Line Manager.

Where you'll work

Fontana House
Works Road
Letchworth Garden City
SG6 1LD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

UNIVERSITY OF HERTFORDSHIRE

Your training course

Chartered manager (degree) (level 6)

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What you'll learn

Course contents

Support the development of organisational strategies and plans. Develop and deliver operational plans; being able to set targets and KPIs, manage resources, and monitor and measure outcomes to establish operational effectiveness, efficiencies and excellence. Produce reports that clearly present information and data, using a range of interpretation and analytical processes. Gain wide support to deliver successful outcomes
Plan, organise and manage resources in order to achieve organisational goals. Identify key outcomes, develop and implement plans and monitor progress, and provide reports as required. Proactively identify risk and create plans for their mitigation. Able to initiate, lead and drive change within the organisation, identifying barriers/challenges and how to overcome them. Ability to use widely recognised project management tools
Managing budgets, controlling expenditure and production of financial reports
Use of customer insight and analysis of data to determine and drive customer service outcomes and improve customer relationships. Creative approaches to developing solutions to meet customer need
Able to identify service/organisational improvements and opportunities for innovation and growth, using qualitative and quantitative analysis of information and data and benchmarking against others
Communicate clearly, effectively and regularly using oral, written and digital channels and platforms. Use active listening and open questioning to structure conversations and discussions, and able to challenge when appropriate. Manage and chair meetings and clearly present actions and outcomes. Ability to apply influencing and persuading skills, to the dynamics and politics of personal interactions
Able to articulate organisational purpose and values. Support the creation of an inclusive, high performance work culture. Enable others to achieve by developing and supporting them through coaching and mentoring
Able to build teams, empower and motivate others to improve performance or achieve outcomes. Able to delegate to others, provide clear guidance and monitor progress. Ability to set goals and accountabilities
Able to build rapport and trust, develop networks and maintain relationships with people from a range of cultures, backgrounds and levels. Able to contribute within a team environment. Effectively influence and negotiate, being able to have challenging conversations and give constructive feedback. Work collaboratively with internal and external customers and suppliers
Able to reflect on own performance, identifying and acting on learning and development needs. Ability to understand impact on others. Can manage stress and personal well-being, and confident in knowing core values and drivers
Able to create personal development plan, and use widely recognised tools and techniques to ensure the management of time and pressure effectively, and prioritisation and strategic alignment of activities
Use evidence-based tools and ethical approaches to undertake problem solving and critical analysis, synthesis and evaluation to support decision making

Your training plan

You will attend the University of Hertfordshire for day release teaching, studying at the de Havilland campus in Hatfield, Hertfordshire, approximately every other week, while completing off the job learning during the weeks in between. The remainder of your week will be spent in the employer's workplace for on the job training.

More training information

The University of Hertfordshire is rated a 'good' Ofsted apprenticeship training provider.

Requirements

Essential qualifications

GCSE in:

English Language (grade 4)
Maths (grade 4)

A Level in:

Any subjects considered (grade 112 UCAS points)

Desirable qualifications

BTEC in:

Any subjects considered (grade 112 UCAS points)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

• Good understanding of Microsoft Office – Word, Excel and Power Point. • Demonstrates practical verbal and written communication skills. • Ability to work collaboratively in a team environment. • Excellent attention to detail and ability to work to deadlines. • Ability to take ownership for learning and self-development. • Commitment to the responsibilities outlined in the Apprenticeship Agreement and Training Plan. • Willingness to rotate through the various departments and work locations as part of a comprehensive development program. • Has the right to work and live in the UK and can provide required documentation to support this. The candidate will need to be able to travel to both our sites - Letchworth, Herts, SG6 1LD and Sandy, Bedfordshire, SG19 1RB, so own transport would be beneficial.

About this company

FERO connects shoppers with brands in-store with engaging Point of Sale (POS) campaigns. Our services cover POS creative, production, and fulfilment. Key clients include BrewDog, Burger King, Sainsbury’s, Superdrug, and Tesco. FERO has a turnover of £25 million and approx.180 colleagues.

https://teamfero.com/ (opens in new tab)

Company benefits

Pension, employee profit share scheme, employee assistance programme, learning and networking events and free parking.

After this apprenticeship

Potential career progression within the organisation.

Promotion can be gained to a Junior Management role i.e. Supervisor, Team Leader or Assistant Manager:

Acceptable performance established regularly.
Typically, at least 3-4 years in a Manager Trainee role.
Successful completion of Chartered Manager Degree Apprenticeship (Chartered Manager status).
People management aptitude demonstrated.
Aptitude for relationship building.
Good commercial understanding demonstrated.
Company advocate in behaviour, demonstrating FERO values.
Commitment to company demonstrated.

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