Level 3 Business Administrator Apprenticeship

Summary

L3 Business Administrator Apprenticeship combines practical work experience with structured learning, typically lasting 18 months. It equips you with essential business and administrative skills such as project support, communication, record management, and decision-making. You can gain a strong understanding of business operations across sectors.

Wage

Competitive

Competitive wage offered

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 8.00am to 5.00pm.

40 hours a week

Start date

Monday 4 August 2025

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Document Management: Help organise and maintain both physical and electronic documents for key projects.
Document Control Systems: Assist with updating and managing document control software and databases.
Collaboration: Work closely with internal teams to ensure documents are submitted, reviewed, and updated promptly.
Quality Assurance: Support the proofreading and checking of documents to meet quality standards.
Administrative Support: Provide general administrative assistance to the team, including report creation and meeting coordination.

Where you'll work

East Park Lane
Newchapel
Lingfield
RH10 9TF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LEARNING SKILLS PARTNERSHIP LTD

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

Minimum GCSEs, including English and Maths (grade GCSEs C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Administrative skills
Team working

About this company

WE ARE SPECIALISTS A leading independent versatile and experienced construction business, providing specialist solutions for Civil Engineering, Demolition, Remediation, Groundworks and RC Frames across the UK. We are trusted to deliver residential and commercial civil engineering and groundworks projects, concrete substructures and superstructures to the highest quality standards, on time and to budget, no matter how technically demanding or logistically complicated.

http://www.statom.co.uk (opens in new tab)

After this apprenticeship

This apprenticeship offers excellent development opportunities. Upon successful completion, you may progress into roles such as Office Manager, Executive Assistant, Project Coordinator, or Team Leader. You’ll also have the chance to specialise in areas like HR, finance, marketing, or procurement. Further training options, including Level 4 and degree-level apprenticeships, may be available to support your continued career growth.

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