Apprentice Recruitment Administrator

Express Recruitment

NOTTINGHAM (NG1 2NS)

Closes in 17 days (Friday 4 July 2025 at 11:59pm)

Posted on 16 June 2025

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Summary

To support the Recruitment Consultants with various admin tasks to ensure they uphold a profitable, quality and effective recruitment service at all times. Ensure an efficient support service that enables the Recruitment Consultants to dedicate 50% of their workday to new business. To act as first point of contact to all clients and candidates.

Wage

£15,600 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 9am to 5:30pm

37 hours 30 minutes a week

Start date

Monday 14 July 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

SOURCING, PROFILING & QUALIFYING CANDIDATES

  • Answer phone, handle call or signpost as appropriate
  • Pre-screen speculative candidate calls from candidates
  • Conduct effective screening calls with candidates
  • Conduct face-to-face and video Registration Interviews with candidates to profile and qualify
  • Hold self-accountable to establish candidate suitability
  • Utilise external job boards and LinkedIn to ‘Search’ for desired skillsets
  • Conduct regular candidate update calls to maintain and develop talent pool – requalify candidates to broaden matching potential
  • Write and compile weekly advertisements, monitor effectiveness with Manager
  • Handle candidate interview feedback in absence of Recruitment Consultant

LEAD GENERATION

  • Utilise Registration Interviews and adverts response calls to monitor competitor activity and gather leads in line with target
  • Ascertain leads cross-divisionally – e.g. candidates who have worked through competitors
  • Gather market insight from candidates (organisations opening offices/expanding, organisations moving to the area, redundancies)
  • Pass all unactioned leads to Business Development if outstanding/require action
  • Keep LinkedIn profile up to date and in line with company brand to represent the business/attract candidates and prospects

RECRUITMENT ADMINISTRATION

  • Allocate candidate registration numbers in line with Employment Agency regs
  • Part-complete registration cards for video interviews
  • Work on candidate CVs using registration card
  • Format candidate’s own CVs to company standard
  • Send Terms of Business with read receipts
  • Type Negotiated Fee letters
  • File / Retrieve registration cards
  • Assist with any other ad hoc duties requested by Management Team (to include relief cover during periods of annual leave)

DATABASE MAINTENANCE

  • Type / Update Red Book request sheets when a company is added to CRM
  • Add candidates, client and contacts to CRM
  • Add jobs to CRM when requested by Recruitment Consultant
  • Update / amend CRM records as per consultant’s requests
  • Upload candidate documents to the system
  • Record Terms of Business information and track receipt
  • Annual clearing of manual records

COMPLIANCE

  • Save candidate Right to Work documents
  • Send GDPR links to candidates
  • Check system for completed GDPR consent for every active candidate
  • Send/chase candidate references
  • Support with compliance audits (internal and external)
  • Ensure candidate compliance documents are filed correctly

STANDARDS:

  • Answer all telephone calls within 3 rings or less
  • Ensure every client is dealt with on the first call by Recruitment Consultant or Manager
  • Support Divisions to achieve 1 hour turnaround on all vacancies
  • Ensure all job administration is typed to company standard
  • Keep manual and computerised records up to date daily
  • Maintain a professional office image at all times
  • Be willing to cover for colleagues as required by Management Team
  • Monitor email inbox at all times, respond accordingly or forward all emails to Recruitment Consultant or Manager
  • To record daily/weekly targets and performance of section (figures)

Where you'll work

ELDON CHAMBERS
WHEELER GATE
NOTTINGHAM
NG1 2NS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

EMA TRAINING LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • Training will be provided by EMA Training to cover the content required to gain your Business Administration Level 3 qualification which will help start your career and give you an insight into the businesses processes and procedures
  • Our training will be provided through a mix of in person and online sessions with your allocated trainer who will be available for support throughout the entirety of the programme
  • You will also receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours

Requirements

Essential qualifications

GCSE in:

5 GCSE's including Maths and English (grade 5/B or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Initiative
  • Non judgemental
  • Patience

About this company

Express Recruitment was established in October 1987 by our Managing Director, Lesley Beauchamp. We have witnessed enormous growth over the past 40 years, now being the preferred recruitment partner for many companies across Nottingham, Derby, Leicester, and the wider Midlands region, including the region’s most reputable organisations. Our services span core divisions, providing both permanent and temporary recruitment solutions through our expert teams of specialist consultants.

https://www.express-recruitment.co.uk/ (opens in new tab)

After this apprenticeship

  • Opportunity to stay with the company as a full time employee upon successful completion of apprenticeship programme 

Ask a question

The contact for this apprenticeship is:

EMA TRAINING LIMITED

Jess Mitchell

apply@ematraining.co.uk

The reference code for this apprenticeship is VAC1000326091.

Apply now

Closes in 17 days (Friday 4 July 2025 at 11:59pm)

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