Payroll Apprenticeship

AS Robins

LONDON (N3 1LH)

Closes in 13 days (Saturday 28 June 2025 at 11:59pm)

Posted on 13 June 2025

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Summary

Working in a busy environment, a rewarding and varied role, and an opportunity to be part of a great team. You will work in a rewarding role within a fast-paced office environment, undertake the Payroll Administrator Apprenticeship, become a key member of the team, and commence a career in Payroll. The role is located within a payroll bureau.

Wage

£16,000 a year

Check minimum wage rates (opens in new tab)

The role is full-time 37.5 hours per week (including Apprenticeship programme structure is 1 day per week. Starting wage would be £7.00 per hour. Raising to £7.50 per hours after 3 months. Reviewed 6 months thereafter.

Training course
Payroll administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm. Exact shifts to be confirmed.

37 hours 30 minutes a week

Start date

Saturday 5 July 2025

Duration

1 year 8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties include:

  • Prepare weekly, bi-weekly, monthly, and annual payroll
  • All payroll data entry tasks
  • Dealing with payroll queries
  • Calculating SMP, SSP, Tax & NI
  • Producing payroll reports
  • Documenting starters, leavers and holiday records
  • Answering telephone calls with clients
  • Creation of documents
  • Supporting other staff with their administration tasks

Where you'll work

COUNTY HOUSE
CORNWALL AVENUE
LONDON
N3 1LH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

MBKB LTD

Your training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Your training plan

Payroll administrator Level 3 Apprenticeship Standard:

A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (21 months including endpoint assessment) topics covered include:

  • Business and Customer Awareness
  • Payroll Core
  • Pensions
  • Technical Payroll
  • Regulations and Compliance
  • Systems and Processes
  • Planning and Prioritisation
  • Analysis skills
  • Using Systems and Processes
  • Producing Quality and Accurate Information and Reports
  • You may need to complete level 2 maths and English Functional skills (if you cannot evidence prior grades)

Requirements

Essential qualifications

GCSE or equivalent in:

Range including Maths, English and ICT (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

About this company

AS Robins LLP is a payroll boutique offering a bespoke service to a wide client base of small to medium sized enterprises across the UK. We serve over 1,000 accounts, ranging from just a single employee, to as many as 500+. We pride ourselves on our ability to tailor a service to suit you, thus taking the stress and strain out of payroll / HR, allowing you to do what you do best – focus on your business. Our clients range from domestic support/carers through to PLCs (UK and international) and entrepreneurial start-ups. Many include professional accountancy firms, all of which benefit from outsourcing their payroll function to AS Robins, so that we can provide a bespoke service. Outsourcing saves you valuable time and we always adapt our services to you, or your end client’s needs. Avoiding such distractions allows you to focus your efforts on the issues that are key to the profitable growth of your business. Our team of payroll and HR professionals help businesses in a real-time working environment, utilising the latest advancements in technology to ensure we remain progressive and at the forefront of innovation in our industry.

https://www.asrobins.com/aboutus (opens in new tab)

After this apprenticeship

  • The opportunity to progress to a higher apprenticeship may be available
  • We are looking to develop an apprentice, with a view to offering a permanent position upon successful completion of the apprenticeship programme

Ask a question

The contact for this apprenticeship is:

MBKB LTD

Nicki Bevan

recruit@mbkbgroup.com

The reference code for this apprenticeship is VAC1000326036.

Apply now

Closes in 13 days (Saturday 28 June 2025 at 11:59pm)

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